“The Center of
Reservation Innovation” and a global leader in hospitality e-business, has
completed the installation of its Internet booking engine and two-way PMS
integration service for Mohonk Mountain House, an historic 251-room
Victorian resort in New Paltz, New York.
Mohonk Mountain House reports that guests are finding the
online reservation process clear, quick and easy to use. Furthermore, the
hotel appreciates the proprietary HubX reservation services that provide
two-way, real-time direct connectivity with their property management and
reservation system—all without cumbersome back-end requirements or a
large capital expenditure.
“As IT manager I deal with many different installations and integration
situations and no one else does what HubX can do,” commented Joe Barton,
Mohonk Mountain House Director of IT. “In my experience, hospitality
technology initiatives are typically problematic because of complex
integration. The HubX install was amazingly seamless and quick. Our HubX
solution does what every IT manager dreams of - first, it works; second, it
works well and without needing any involvement from my staff.”
“Historic properties like Mohonk Mountain House tend to be especially
concerned about maintaining their reputations for seamless service to guests
in their technology applications,” said Mike Murray, HubX President & CEO.
“HubX has been very successful at creating online booking solutions that are
both simple and elegant for guests and the hotel reservations/IT team.”