Northwest Airlines Puts Its Website Just A Phone Call Away

14th Mar 2000

Savvy travelers looking to get the most out of their travel schedule can now pick up their Wireless Application Protocol - enabled (WAP) cell phone and surf over to Northwest Airline’s web site for handheld devices - - to check up-to-the minute flight arrivals and departures and to access the balance of their WorldPerks frequent flyer account.

“Information is only valuable if it’s timely and deliverable,” said Al Lenza, Northwest vice president - distribution planning. “For a traveler on the go, checking flight details on the go, with one-touch access to Northwest reservations, means less hassle, less wasted time and more time for taking care of business.”

Customers can check status for flights operating today, tomorrow or even yesterday and receive real-time departure, arrival and gate information. Should the customer need to reach Northwest for further information, reservations agents are just a click away. Customers can also determine their WorldPerks mileage balances with just a few clicks.

Northwest Airlines is the world’s fourth largest airline offering more than 2,600 daily departures with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam. With its travel partners, Northwest serves more than 750 cities in 120 countries on 6 continents. Northwest and partner KLM Royal Dutch Airlines received Air Transport World’s prestigious “1997 Airline of the Year” award and, based on statistics compiled by the U.S. Department of Transportation, Northwest was the most on-time U.S. airline among the seven largest network carriers for the period 1990-1999. Northwest is the 2000 recipient of Air Transport World Airline Technology Management Award.

Northwest’s WorldPerks frequent flyer program is the highest rated U.S.-based program reviewed by InsideFlyer Magazine, the leading authority on airline free travel programs, and in 1999 was named the most preferred frequent flyer program by the readers of Time in Asia. WorldPerks received the special “Industry Impact Award” during InsideFlyer’s 12th Annual Freddie Awards. In 1999, Northwest’s was chosen as best airline web site by and Business 2.0 and was named one of the top 500 sites by Internet World magazine.




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