has launched a major new online booking system, which will move the airline a step closer to total operational independence from parent company bmi.
The Open Skies system by Navitaire
is the international reservations platform of choice for the world’s leading low cost airlines, such as Go and JetBlue will ensure a speedier booking and check-in process for bmibaby passengers.
bmibaby is also looking to the future and will shortly be applying to the Civil Aviation Authority for an air operators certificate so it can operationally stand alone as an independent airline.
The tie in with Minnesota based, Navitaire, comes in advance of the launch of the bmibaby winter schedule, which will see the new low cost airline serving a network of 22 European destinations from East Midlands Airport and nine destinations from Cardiff International Airport.
Tony Davis, managing director, bmibaby said, “This new system represents a significant investment by bmibaby and will improve the whole booking and check-in process for our passengers. We chose the Open Skies system because it is easier for our customers to navigate and will speed up the on line booking process. We wanted to launch it ahead of our winter programme to maximise the efficiency of our website to passengers. The new website will also allow us to introduce many new features to our customers and will also enable us to launch a tailor made product to travel agents later this year. The new website is another milestone in the history of bmibaby and signals the start of total operational independence for our airline.”
John Dabkowski, Navitaire’s Senior Vice President, Sales said, “We are proud to be part of the innovative and highly successful bmibaby business plan. The strength of the Open Skies by Navitaire’s flexible product features and streamlined direct sales capability will provide the optimal tools to fuel bmibaby’s impressive growth. Our fast and easy to use call center and Internet booking services will provide bmibaby with a key competitive edge during this period of dramatic expansion.”
Navitaire’s hosted reservations services customers enjoy the highest Internet booking percentages in the world through its ATTIS award winning Skylights Internet booking engine, which delivers cost effective booking options for direct sales by travelers, corporations or travel agents. In addition to significant distribution savings, the Open Skies by Navitaire system’s ticketless technology and extensive library of standard real-time reports allows progressive carriers like bmibaby instant access to critical business information on revenue, bookings, and boardings to effectively manage their business.