Astbury Travel signs up to Telewest Endeavour

Astbury Travel, one of the leading travel agents in South West England,
has implemented Endeavour from Telewest
to enable agents in all of its
ten retail outlets to access accurate up to the minute travel
information on behalf of their customers.

Endeavour not only provides Astbury Travel staff with up to the minute
information including holiday availability from all major tour
operators, but also enables access to other business critical functions
such as the Internet and the use of email.

Endeavour was one of the first services designed specifically for the
travel industry professional to enable faster, more accurate provision
of travel information to the customer. Operating within Telewest`s
dedicated travel extranet, Endeavour consistently delivers extensive
Internet and e-commerce capabilities to the industry.

Chris Astbury, Managing Director of Astbury Travel says, “Endeavour is
key to helping our agents provide quality customer service through
immediate access to reliable, comprehensive travel information.  It`s
easy to use and the full service management that Telewest offers, means
I will no longer need to worry about my IT across the ten stores.  With
access to all the major operators, we can give real value to our
customers and therefore drive customer loyalty. Endeavour will help us
keep one step ahead of the competition and be cost effective to our own
business needs too.”

Related stories on ITN:

(25/07/2002) Ramsay World Travel Implements Endeavour by Telewest


(19/06/2002) Telewest Offers Online Travel Insurance With Voyager

(26/04/2002) RWA Session Manager Goes Live On Telewest Travel Network