AAA First to Deploy Galileo International Web Services

14 August 2002

Galileo International, a leading provider of electronic global distribution services (GDS) for the travel
industry, has announced that AAA, North America`s largest motoring and
leisure travel organization, is its first external customer to deploy
Galileo`s Web services solutions.
(Caption: Mickey Lutz
Chief Information Officer
Galileo International)
By deploying Galileo`s Web services, AAA
has expanded its online flight booking capabilities for airline ticket pricing
and availability, allowing AAA to provide better service at a lower price to
its members.

AAA uses Galileo`s hosted Web services to access the flight data from
Galileo`s Apollo(R) system. AAA members using aaa.com to buy airline tickets
are now able to select from up to seven different fares with multiple flight
options under each fare, depending on the size of the market. Galileo Web
services booking capabilities for car rental and hotel services are currently
under development.

“AAA is always looking to enhance aaa.com, giving our members superior
service and greater choice for their travel needs,” said Lee Granger, managing
director of AAA`s e-commerce and travel technology. “With Galileo Web
services, we are able to access Galileo`s extensive travel data faster and
more cost effectively than what was previously possible.”

“Web services will have a dramatic impact on the travel industry in terms
of project efficiencies and cost savings,” said Mickey Lutz, Galileo`s CIO.
“AAA has had the foresight to offer a more enhanced and competitive online
offering by being the first to launch Galileo`s Web services. Web services
gives companies easier, more flexible and cost effective access to the wealth
of travel data and services available on Galileo`s reservation systems. We
are committed to continue our lead in the Web services market for these exact
reasons.”

Galileo Web services enable Galileo customers, which include travel
agencies, software developers and suppliers of air, hotel, car and cruise
services, to deliver travel and booking information to their customers faster
while saving significant costs. With Web services, customers can easily
access information from Galileo to do everything from building an Internet
booking engine to integrating travel information within their Web sites. With
Galileo Web services, project development times can be significantly reduced,
up to 75 percent in certain cases. Customer information can be seamlessly
integrated with Galileo data regardless of what language or operating system
the customer uses. Currently Trip.com, Galileo Wireless(TM) and now AAA
integrate travel data and services from Galileo servers into their systems
using Galileo Web services.

“This [Galileo Web services] is a very strong, bold move that shows
Cendant`s financial and technological commitment to Galileo,” said Henry
Harteveldt, senior analyst for Forrester Research in a June 2002
InformationWeek article. “Web services is a direction many companies are
moving towards. This demonstrates some very interesting potential for [Web
services] in the travel industry.”