Pegasus Solutions, Inc. has announced that it has inked a five-year deal with Washington, D.C.-based Marriott International, Inc. for centralized management of travel agency commissions for Pegasus` member agencies.
Under the agreement, Marriott International`s
nearly 2,400 hotels and resorts in the United States and in 64 other countries will continue to participate in Pegasus
began working with Pegasus Commission Processing in 1997 and represents one of Pegasus` top 10 hotel customers using Pegasus` commission management service. Pegasus Commission Processing continues to handle the centralized processing and consolidated payment of Pegasus member travel agency commissions worldwide on behalf of Marriott International`s properties operating under the brands of Marriott, JW Marriott, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Ramada International.
Larraine Voll Morris, Marriott International`s vice president of global sales, service and support, said, “Pegasus processes a significant portion of our agency commissions each month and truly complements Marriott`s Centralized Travel Agency Commission (CTAC) system.”
According to Larraine Voll Morris, Marriott International`s vice president of global sales, service and support, travel agents continue to be valued business partners for this global leader in hospitality, and Marriott`s long-term relationship with Pegasus helps to ensure the travel agent community continues to be very satisfied with this hotel giant`s commission payment performance. “Pegasus provides a great benefit to its member travel agencies by consolidating Marriott hotel commissions with those of other participating hotels and making it easier for agencies to process, track and manage these payments,” Voll Morris said.
Voll Morris continued, “Pegasus processes a significant portion of our agency commissions each month and truly complements Marriott`s Centralized Travel Agency Commission (CTAC) system.”
“Throughout its 75-year history, Marriott has earned a reputation in the travel industry for paying agent commissions in a timely and accurate manner. We are pleased to have helped solidify Marriott`s stellar position with the travel agent community,” said Jeff Bzdawka, senior vice president of Pegasus Financial Services. “We also congratulate Marriott on its 75th anniversary!”
Extracting information from Marriott International`s central depository of hotel transactions, Pegasus collects monthly guest stay information related to hotel bookings made by travel agencies and travel Web sites that are members of Pegasus Commission Processing. Pegasus consolidates Marriott`s hotel information and commission payments with similar information and payments from other Pegasus participating hotels. Pegasus then sends detailed reports and a consolidated commission payment in the agency`s choice of currency. Member travel agencies are located in more than 200 countries. By participating in Pegasus Commission Processing, many member travel agencies and travel Web sites have realized increases in commission revenue and a reduction in expenses associated with typical manual methods for tracking, collecting and managing hotel commissions.
Travel agencies can also elect to receive total automated commission management through Pegasus` Electronic Reconciliation & Tracking service, which experienced 42 percent growth in agency participation in 2001. Pegasus also maintains highly responsive customer service support for travel agencies, with more than 70 percent of queries being serviced while agents are on the phone with Pegasus. With the majority of travel agencies worldwide as subscribers and more than 32,000 hotel property members, Pegasus processes an average of $41 million in travel agent commissions per month on behalf of more than 80 hotel companies in 159 countries.
Related stories on ITN:
(28/06/2002) Raffles Selects Pegasus to Process Travel Agency Commissions