Galileo Reservations Hosting Technology

9th Dec 2003

Galileo International, a leading global distribution services (GDS)
company and subsidiary of Cendant Corporation , today announced it has
signed a 10-year contract with United Airlines (UAL) to provide
reservations system technology and hosting services, network management
and to develop a new Internet booking engine for the airline`s Web site, United will participate in the Galileo GDS through the term of
the agreement.

“Working with Galileo, United can provide a state-of-the art Internet
booking engine that will increase efficiency, maximize revenue and, most
importantly, enhance customer service,” said Bruce Weiner, a leader in
United Airlines Strategic Sourcing organization. “We`ve had a long
affiliation with Galileo that today extends beyond hosting services to
include the use of Cendant-affiliate NEAT`s industry leading packaging
technology for UnitedEscapes.”
UnitedEscapes is the carrier`s online travel packaging service which
enables travelers to create personalized, value-priced packages by
combining travel on United with car and/or hotel accommodations. United
customers will also benefit from ongoing partnerships with Avis and Budget
through a variety of programs including Mileage Plus, United.Com Rent a
Car Page, Voice Call Transfer, Small Business and Meeting & Groups
Through a strategic alliance with Datalex, a leading provider of
e-Business Information Technology (IT) solutions to the global travel
industry, Galileo will provide United with one of the most advanced
Internet booking technologies on the market today. The booking engine will
serve as the primary platform for United`s online distribution strategy
and will closely integrate its consumer and other distribution channels.
The flexibility, reliability, and scalability of this state-of-the-art
technology solution will enable United to respond to changing requirements
in a rapidly evolving travel environment. The carrier is expected to
reduce costs while enhancing distribution efficiency inventory control
yield management and customer service.

United recently joined Galileo`s Preferred Fares Select program, providing
Galileo-connected travel agencies and their customers with complete access
to all of United`s published fares for a three-year term. This competitive
content includes all fares the airline sells through any other GDS,
third-party Web sites or their own Web site and reservation offices. In
addition, United and Cendant are also expanding their relationship by
implementing promotional opportunities within Cendant`s Retail Travel
Services group.
“Galileo has had a long and mutually beneficial partnership with United
Airlines and we are pleased to not only extend, but expand our strategic
partnership with them,” said Flo Lugli, senior vice president, Airline
Solutions for Cendant`s Travel Distribution Services division.

Galileo also provides a number of leading technology solutions to other
airline carriers for use in their internal reservation and ticket office
environments. These include a next generation faring system, Galileo 360.
Fares, which offers state-of-the-art server based fare display, quotation
and shopping services to over 40 leading airlines around the world. In
addition, a Reservation Sales Solution (RSS) allows airlines access to
Galileo`s direct computer-to-computer links for instant and secure
reservations, seat assignment, and other special travel related services
with nearly 300 carriers.
About Galileo International
Galileo International ( is a global technology
leader. Its core business is providing electronic global distribution
services for the travel industry through its computerized reservation
systems, leading-edge products and innovative, Internet-based solutions.
Galileo is a value-added distributor of travel inventory dedicated to
supporting its travel supplier, agency and corporate customers and,
through them, expanding traveler choice. A subsidiary of Cendant
Corporation and part of Cendant`s Travel Distribution Services Division,
Galileo is headquartered in Parsippany, NJ, and has offices worldwide.

About Cendant Travel Distribution Services Division
Cendant`s Travel Distribution Services Division is one of the world`s
largest and most geographically diverse collections of travel distribution
businesses. The division, employing some 5,000 people in more than 115
countries, includes: Galileo, a leading global distribution services (GDS)
company, serving more than 47,000 travel agencies and over 54,000 hotels;
hotel distribution and services businesses (Trust, THOR, WizCom and Neat);
leading travel agencies, including Cheap Tickets and; an
airline market intelligence company; and Travelport, a provider of global
corporate travel management solutions.
About United
United and United Express operate more than 3,300 flights a day on a route
network that spans the globe. News releases and other information about
United can be found at the company`s web site at




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