Continental.com Tops $1 Billion in Sales

PRNewswire-FirstCall HOUSTON Nov. 12 :

Continental Airlines today announced that sales via continental.com topped
$1 billion year-to-date in 2003, an increase of 80 percent over the same
period last year. On Tuesday, Oct. 28, 2003, the airline set a single-day
sales record of $7.3 million, and the airline set a monthly sales record
of $127 million in October.

Customers are increasingly turning to continental.com to manage their
travel and OnePass frequent flyer account services including:

—Continental.com check-in. Enables a customer to check-in for a flight
and print a boarding pass from the home or office and head straight to the
boarding gate at the airport, bypassing check-in at the airport. Available
between one and 30 hours before flight departure.—Search fares and book
Continental tickets, select or change a seat assignment. In addition,
customers may search and book car rentals, hotels, and Continental
Airlines Vacations, and pay no online service fees.—Check flight
arrival, departure and gate information. Customers may register for
TripAlert, which automatically sends flight status information when
traveling.—Manage OnePass frequent flyer account. The “My Account” page
features a review of all OnePass activities, account profile and e-mail
subscriptions, including TripNotes, a new e-mail notification delivered
three days prior to departure that contains pertinent information
regarding an upcoming trip. In addition, members may search and book
Reward Travel or use miles to bid on exclusive sporting events, VIP
performing arts packages and vacations through the OnePass Online Auction.
OnePass members earn 1,000 bonus miles when flying on tickets purchased at
continental.com.—More functionality with mobile devices. A variety of
key functions are available for travelers with mobile devices, including
recently upgraded electronic timetables for personal computers or laptops
and personal digital assistants (PDAs).—Convenient online shopping.
OnePass members earn miles for each dollar spent with ShopOnePass at 25
favorite brand retailers. Continental.com gift certificates are also
available for those wishing to give the gift of travel on any occasion.—
Online help and support. Continental`s Electronic Support Desk is
available around the clock providing customer service via phone, e-mail,
and push-to-talk from select areas of the site.

Continental Airlines is the world`s seventh-largest airline with more than
2,200 daily departures to 127 domestic and 96 international destinations
throughout the Americas, Europe and Asia. With 42,000 mainline employees,
the airline has hubs serving New York, Houston, Cleveland and Guam, and
carries approximately 41 million passengers per year. Fortune ranks
Continental one of the 100 Best Companies to Work For in America, highest
among major U.S. carriers in the quality of its service and products, and
No. 2 on its list of Most Admired Global Airlines. For more company
information, visit continental.com.
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