Delta Tests Innovative One-class Product

10th Nov 2003

PRNewswire-FirstCall ATLANTA Nov. 10 :

Delta Air Lines will be testing an innovative one-class service on
selected flights between Atlanta and Houston and between Atlanta and
Kansas City from November 11, 2003 to January 31, 2004. SkyMiles members
who fly on test flights during this period may earn up to 2,000 bonus
The tests will be conducted on 12 flights between Atlanta and Houston
Hobby Airport and 16 flights between Atlanta and Kansas City. The service
enhancements are designed to provide extra comfort and convenience for
business travelers.

“Business travelers spend a great deal of their time in the airport and on
airplanes,” said Patrice Miles, vice president of Consumer Marketing. “Our
goal is to create a differentiated travel experience during the time they
spend with Delta by providing them with small but important and convenient

At the boarding gate in Houston and Kansas City, passengers traveling on
morning flights will receive complimentary Java City coffee and USA Today
newspapers. Customers onboard all test flights will receive a wider
selection of branded snacks including mini-Toblerone(R) chocolate bars,
Cape Cod(R) pretzels and Goldfish(R) snack crackers. In-flight
entertainment has also been expanded to include highly-rated television
shows like Law & Order, West Wing, Jag, Monk and Trading Spaces.
Additionally, between 3:00 p.m. and 7:00 p.m. local time, passengers
onboard will receive one complimentary cocktail, beer or wine.

Flying the one-class 737-800 on these routes makes Delta the only carrier
to offer an entire aircraft with a 36-inch seat pitch in these markets.
The aircraft also offers customers a comfortable cabin interior with
all-leather seats, expanded legroom and Empower(R) outlets at every seat.


The product enhancement test using a one-class airplane is just one
element in Delta`s strategy to make travel easier at every touch point—
whether on the phone, at the airport or in the air.

Delta Air Lines, the world`s second largest airline in terms of passengers
carried and the leading U.S. carrier across the Atlantic, offers 6,130
flights each day to 453 destinations in 82 countries on Delta, Song, Delta
Shuttle, Delta Connection and Delta`s worldwide partners. Delta is a
founding member of SkyTeam, a global airline alliance that provides
customers with extensive worldwide destinations, flights and services. For
more information, please go to .

*Terms & Conditions

Special amenities available while supplies last. To earn bonus miles
during this promotion, you must be a SkyMiles member and register between
November 11, 2003 and January 31, 2004 at .
With the first paid segment on qualifying flights, earn 1,000 bonus miles,
or with the first paid roundtrip flight earn 2,000 bonus miles. Maximum
bonus miles that may be earned pursuant to this promotion is 2,000 miles.
This offer is only valid on one-class 737-800 aircraft on flights between
Atlanta and Houston`s Hobby Airport, Atlanta and Kansas City and Atlanta
and Chicago`s Midway Airport. This offer is not valid on Delta Connection
carriers, Delta Shuttle or on Delta`s two-class aircraft. Travel must be
completed between November 11, 2003 and January 31, 2004. All Delta
SkyMiles program rules and conditions apply. Allow up to eight weeks after
qualified travel is completed for mileage bonus to be posted. Other
restrictions may apply. Offer void where prohibited by law.



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