United Join Operation Hero Miles

PRNewswire-FirstCall CHICAGO Nov. 7 :

United Airlines (BULLETIN BOARD: UALAQ) today announced that it has joined
the Operation Hero Miles initiative to support domestic travel for U.S.
soldiers on leave under the Operation Iraqi Freedom Rest and Relaxation
(R&R) program. Operation Hero Miles was initiated by Congressman C. A.
Dutch Ruppersberger of Maryland`s 2nd Congressional District to allow
members of different airline mileage programs to donate miles for use by
soldiers on R&R leave from Iraq. Troops returning to the United States
under military or emergency leave are only transported as far as
Baltimore, Atlanta or Dallas-Fort Worth airports and then they are
responsible for their own domestic travel to their hometowns. Operation
Hero Miles will help them home.
As part of its support, United is donating ten million Mileage Plus miles
to the program and matching member donations mile-for-mile up to an
additional five million miles, for a total of 15 million miles. United
Mileage Plus members will be able to donate their unused miles beginning
today (November 7, 2003).
“United is delighted to contribute to Operation Hero Miles and provide our
Mileage Plus members with a meaningful and convenient way to support our
U.S. troops on leave from Iraq,” said Rosemary Moore, senior vice
president - Corporate and Government Affairs.

Mileage Plus members can donate miles to Operation Hero Miles (
http://www.heromiles.org/ ) by contacting the Mileage Plus customer
service center by phone at (800) 421-4655, by fax at (520) 881-4705 or by
e-mail at [email protected] A minimum donation of 1,000 miles is
required. Miles contributed to this program cannot be designated for
specific personnel. Active duty members of the U.S. armed forces stationed
in Iraq will be selected by the Combined Forces Land Component Commander
(CFLCC) to receive round-trip award tickets.

About Mileage Plus
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Enjoy award travel worldwide with United(R) Mileage Plus(R). With over 42
million enrolled members, Mileage Plus has been voted the number one
frequent flyer program by readers of Business Traveler magazine for seven
years running. Mileage Plus members can earn miles and redeem awards to
nearly 700 destinations in more than 120 countries when you fly United or
any one of the 15 Star Alliance(TM) member airlines. Mileage Plus members
also can earn and redeem miles with nine other non-Star Alliance partner
airlines. Earn miles when you stay at a hotel, rent a car, make a
long-distance phone call, make a purchase on your Mileage Plus Visa(R),
dine at a restaurant, shop or invest online—and more—with over 100
Mileage Plus partners around the world. For more information or to enroll,
visit united.com/mileageplus .
About United Airlines
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United and United Express operate more than 3,300 flights a day on a route
network that spans the globe. News releases and other information about
United can be found at the company`s web site at http://www.united.com/ .

Terms And Conditions
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Award tickets may be redeemed only for round trip Economy class travel
valid on United or United Express operated flights. Award tickets are not
valid on code share flights operated by other carriers. Award tickets are
valid on flights from Baltimore/Washington International Airport (BWI),
Dallas Fort Worth International Airport (DFW), and Atlanta Hartsfield
International Airport (ATL) to the 48 contiguous United States, Alaska,
Hawaii, Puerto Rico, and the US Virgin Islands. Award tickets must be
issued and award travel must be completed between November 7, 2003 and the
date of cancellation of Operation Iraqi Freedom`s R&R program. The
following blackout dates apply for award travel: November 26, 2003;
November 30, 2003; December 1, 2003; December 19, 2003; December 20, 2003;
December 21, 2003; December 26, 2003. Miles can be donated beginning
November 7, 2003 through the date of the cancellation of Operation Iraqi
Freedom`s R&R Program. After completing the donation request, customers
transfer all rights to the specified amount of miles to Operation Iraqi
Freedom`s R&R Program. Any unused donated miles will expire upon
cancellation of Operation Iraq`s R&R program and will not be returned to
the customer. Offer is nontransferable and valid only for members of the
U.S. Armed Forces on active duty status in Iraq. Reservations and
ticketing must be completed 72 hours in advance. Seats are limited and may
not be available on all flights or in all markets. A minimum of 1,000
miles per donation is required. United is making an initial donation of 10
million miles to the program and matching member donations mile-for mile
up to an additional five million miles, for a total of 15 million miles.
Offer subject to change or withdrawal with 30 days advance notice. All
donation of miles are not tax deductible.

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Miles accrued, awards issued and bonus miles are subject to the rules of
the United Mileage Plus program. United, its subsidiaries, affiliates and
agents are not responsible for any products and services of other
participating companies and partners. Please allow 6 to 8 weeks after
completing the donation request for the miles to be posted to the
Operation Iraq`s R&R program`s account. The Mileage Plus Program,
including accruals, awards and bonus miles offers, is subject to change
without notice. The passenger is responsible for the September 11th
Security Fee of up to $10 maximum per roundtrip for U.S. “free” award
tickets. United and Mileage Plus are registered trademarks or service
marks. For complete details about the Mileage Plus program, visit
http://www.united.com/ .

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