DALLAS - (August 11, 2003) - Northwest Airlines today announced the launch of “CorpNet Direct,” an Internet version of its share-based corporate contracting product that provides Northwest’s corporate customers with the ability to access and book travel online at the airline’s Web site, www.nwa.com, at negotiated corporate rates on flights operated by Northwest, KLM and Northwest code share partners.
CorpNet Direct also offers corporate travel managers new, convenient travel planning tools, and unlike many competing online products, Northwest’s CorpNet Direct is free, with no transaction or set-up fees.
In addition, one integrated fare shopping display will show all of Northwest’s regularly published fares, and where available, special Web fares along side corporate negotiated rates, and all bookings will automatically count toward a company’s contracted travel share goals.
“CorpNet Direct responds to our corporate customers’ calls for online access to contracted and Web fares,” said Fay Beauchine, vice president of sales and customer relations. “This customer-friendly product will provide our corporate customers with a free and convenient vehicle that can access any fare for which they are eligible, and with the high-tech services available on nwa.com, provides another option to serve the needs of today’s business traveler.”
While CorpNet Direct offers several features to help companies manage their corporate travel, CorpNet Direct bookings are also reported with activity booked through a company’s travel agency.
It provides travel managers with online tools to manage traveler lists, provides the option of billing to a single, centralized credit card number, and has a dedicated help desk to support CorpNet Direct customers.
Customers using CorpNet Direct will benefit from the convenience of a single log-in for business or leisure trips, the ease of managing all of their itineraries through the “My NWA Info” page at nwa.com and the ability to designate a travel arranger to help plan and book their travel.
Since CorpNet Direct is integrated with nwa.com, travelers will enjoy fast access to Northwest’s many e-services, including self-service flight check-in, e-ticket view, exchange and refund services, domestic first class upgrades for Elite members of Northwest’s WorldPerks frequent flyer program, proactive flight status notification and much more.
To take advantage of Northwest’s CorpNet Direct product, companies whose travel is sold in the U.S. or Canada enter into a CorpNet share-based corporate travel agreement. Once complete, Northwest loads the company’s contracted fares through the travel industry’s “Category 25” electronic fare posting system, where they can be accessed through nwa.com.
The product was unveiled at the National Business Travelers Association’s (NBTA) 35th annual convention and trade show held in Dallas during the week of August 10. CorpNet Direct is available immediately. Companies interested in Northwest’s new CorpNet Direct product are urged to contact their Northwest/KLM sales manager, or visit the Northwest Airlines booth at the NBTA convention and trade show.
CorpNet Direct is the latest addition to a suite of options making it possible for Northwest’s corporate customers to have online access to their negotiated fares. In addition to CorpNet Direct, Northwest customers can also view and book their contracted fares through two other means including:
* Orbitz for Business. For travel sold in the U.S., this option provides corporate customers with access to their negotiated and Web fares on Northwest and other airlines. Orbitz for Business also offers companies a travel arranger, travel expense reporting, policy management and access to corporate rates for rental cars and hotels. Some transaction fees apply.
* Worldspan Trip Manager. Northwest and Worldspan offer a co-branded version of the Trip Manager product for travel sold in North America. Trip Manager offers companies access to their corporate contracted and special Web fares on Northwest, and corporate contracted fares at some other airlines. Trip Manager offers convenient services such as a travel arranger, travel expense reporting, policy management and access to contracted rental car and hotel rates. Transaction and/or set-up fees may apply.
Companies interested in Orbitz for Business or Worldspan Trip Manager are urged to contact their Northwest/KLM sales manager to discuss the option that best meets their needs.
Northwest Airlines is the world`s fourth largest airline with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam, and approximately 1,500 daily departures. With its travel partners, Northwest serves nearly 750 cities in almost 120 countries on six continents. In 2002, consumers from throughout the world recognized Northwest’s efforts to make travel easier. A 2002 J.D. Power and Associates study ranked airports at Detroit and Minneapolis/St. Paul, home to Northwest’s two largest hubs, tied for second place among large domestic airports in overall customer satisfaction. Readers of TTG Asia and TTG China named Northwest “Best North American airline.”
For more information pertaining to Northwest, media inquiries can be directed to Northwest Media Relations at (612) 726-2331 or to Northwest’s Web site at www.nwa.com.