Delta and United End Lounge Relationship

ATLANTA, July 28, 2003—Delta Air Lines (NYSE: DAL) and United Airlines today announced a mutual agreement to end their frequent flyer and lounge marketing relationship.


Members of Delta’s SkyMiles frequent flyer program may continue to earn SkyMiles and book award travel on United through Oct. 15, 2003. Members of United’s frequent flyer program may continue to earn Mileage Plus® miles and book award travel on Delta through Sept. 15, 2003. Reciprocal award travel on both airlines must be completed by Feb. 29, 2004.


Delta Crown Room Club® members and United Red Carpet Club members will continue to have reciprocal airport lounge access through Feb. 29, 2004. SkyMiles and Crown Room Club members may visit delta.com/skymiles for a list of frequently asked questions and more information about the end of this marketing relationship.


“While Delta has enjoyed a domestic frequent flyer and lounge relationship with United, we now have the opportunity to offer our customers a comprehensive marketing alliance relationship with Continental Airlines and Northwest Airlines, said Rob Borden, Delta`s SkyMiles program director. “This new marketing alliance provides much greater customer benefits, such as, reciprocal codesharing, worldwide mileage earning and redemption opportunities, mileage accrual that counts toward elite status, and access to in-airport elite benefits.”


Delta, Continental and Northwest recently announced that customers of the three airlines now may take advantage of frequent flyer program and lounge benefits on all three carriers. Delta’s SkyMiles members may earn and redeem miles on flights operated by any of the three carriers when traveling to the 374 unique destinations they serve. Ê

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When traveling on Continental and Northwest, Delta’s elite-level Medallion members also may receive:

* Access to elite member check-in counters
* Priority boarding
* Elite-tier bonus mileage accrual
* Mileage accrual that counts toward elite qualification

In addition, Delta Crown Room Club members have access to Continental Presidents Clubs® and Northwest WorldClubs® at all points of origin and connection on day of travel, provided they travel the same day on the carrier whose lounge is accessed. ÊCombined, the three carriers offer customers access to 94 lounges in 49 cities around the world.


For more information on Delta’s new alliance partners, please go online to delta.com, continental.com or nwa.com.


Delta SkyMiles members earn mileage by flying Delta, Song, Delta Express, Delta Shuttle, Delta Connection, Delta AirElite and Delta’s worldwide partners, including Delta`s SkyTeam partners. The Delta SkyMiles Program offers many other mileage-building opportunities, including the Delta SkyMiles® Credit Card from American Express, AT&T telecommunication services, EarthLink? Internet services, participating hotels, car rental companies, restaurants, home buying and selling, cruise line and flower purchases.


Delta Air Lines, the world’s second largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offers 5,734 flights each day to 444 destinations in 79 countries on Delta, Song, Delta Express, Delta Shuttle, Delta Connection and Delta’s worldwide partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please go to delta.com.
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