FORT WORTH, Texas - American Airlines customers soon will be able to use their cell phones longer before departures and sooner after landings on most aircraft as American becomes the first airline to increase “talk time” for customers on the ground.
Effective July 8, customers will be able to use cell phones, two-way pagers and other electronic devices until the aircraft door is shut, giving them additional time to stay connected as they prepare to depart. Customers on most arriving flights will be able to use cell phones shortly after landing, while the aircraft is taxiing to the gate.
“We’re pleased to be the first airline to offer this relaxed cell-phone policy. We know how important it is for our customers to stay in touch with family, friends and business associates while traveling,” said Dan Garton, American’s executive vice president-Marketing. “Sometimes, customers have last-minute information or other time-sensitive communications to share, and this extra phone time will be a real benefit to them.”
During the approval process, American Airlines worked closely with the Federal Aviation Administration (FAA) as tests were conducted on fleet types operated by American, American Eagle and the AmericanConnection carriers Chautauqua Airlines, Corporate Airlines and Trans States Airlines.
The changes to departing flights apply worldwide. The new arrival policy applies to flights arriving in the United States, the U.S. Virgin Islands and Puerto Rico, except for A300s and American Eagle turboprops, pending FAA concurrence. Use of cell phones is not allowed during flight per Federal Communications Commission rules.
American Airlines is the world’s largest carrier. American, American Eagle and the AmericanConnection regional carriers serve more than 275 cities in 50 countries and territories with approximately 4,300 daily flights. The combined network fleet numbers more than 1,100 aircraft. American’s award-winning Web site, AA.com, provides users with easy access to check and book fares, plus personalized news, information and travel offers. American Airlines is a founding member of the oneworld Alliance.