Due to the continued uncertainty in the marketplace, British Airways has extended its policy to allow customers to change their ticket reservation free of charge on long haul economy tickets, including restricted tickets that currently do not allow changes.
All new bookings made up until 19 April may now be changed anytime up to 31 May, for travel until the end of December 2003. Customers can choose to change their dates, class of travel or destination to any on the British Airways’ network including domestic and European routes
á The offer applies to all longhaul World Traveller and World Traveller Plus bookings made between 14 February and 19 April and ticketed by 26 April 2003.
á For bookings made between the 1st and 19th April 2003, customers will not be allowed to cancel and rebook their travel to the same destination with the same travel dates. They can still travel to the same destination, but must change their travel dates to either 7 days prior or 7 days post the original travel dates. Alternatively they can keep their original travel dates, but choose a different destination
á The policy was originally for new bookings made up until 17 March. This was extended for new bookings until 25 March and then 31 March.
á Changes must be made at least 72 hours prior to departure.
á All bookings made with British Airways telephone sales, British Airways ticket desks, British Airways Travel Shops, any local travel agent or online at ba.com are applicable.
á Any changes to the booking must be made at the location of the original booking except for online bookings which should be made with British Airways telephone sales on 0845 77 333 77. Changes can be made until 31 May 2003.
á One free change of reservation is allowed per booking.
á If a customer decides to cancel their flights before making a new choice they may do so. Their booking will be on hold until they rebook at a later date using their original ticket or e-ticket receipt, before 31 May 2003.
á British Airways codeshare partners and franchisees are not included in the offer. Flights on Qantas are included.
Tickets remain non-refundable. Cancellations and full refunds are not allowed.