Southwest Airlines was honored last month as the “2003 Airline of the Year” by the Air Couriers Conference of America (ACCA). This is the second consecutive year that Southwest Airlines Cargo has been awarded this honor.
The annual award is based on surveys completed by actual ACCA members. Southwest Cargo ranked first in three categories: service, communication, and tracking and tracing.
“We are honored and pleased to receive this kind of recognition from our Customers for the second year in a row,” said Mack Sikorski, Southwest’s director of cargo. “They reward us each and every time they select Southwest Airlines as their air carrier. Still, it’s gratifying to know that the efforts of our Employees are appreciated.”
The ACCA was founded in 1976, with current headquarters in Silver Spring, MD.
The association represents the interest of the air courier and express delivery industry by communicating positions to legislative and regulatory officials.
In addition, they provide a forum for the exchange of information about trends and developments within the industry and promote the use of air courier and express services.
Southwest Airlines (NYSE: LUV), the fourth largest domestic carrier in terms of Customers boarded, currently serves 58 cities in 30 states. Based in Dallas, Southwest currently operates more than 2,800 flights a day.