Continental Begins Internet Check-In

5th Mar 2003

HOUSTON, March 5 /PRNewswire-FirstCall/—Continental Airlines (NYSE: CAL) today announced that it has implemented check-in at its Web site for eTicketed customers traveling throughout the United States. The new service offers customers who are traveling without luggage the convenience of checking in and obtaining a boarding pass from their home or office so they may proceed directly to security at the airport.
“ check-in is fast and convenient and complements our extensive network of eService check-in at the airports,” said Bonnie Reitz, senior vice president of sales and distribution. “It is a logical expansion of our program to give customers more control over their travel experience.”
New federal regulations require that customers obtain a boarding pass before proceeding to the gate. By expanding the check-in process beyond the airport, customers are able to bypass ticket counters at the airport.
Check-in is available to customers up to 12 hours prior to their scheduled flight, and up to one hour prior to departure.
During the transaction, customers using check-in may also change seat assignments using an interactive seat map, add or change a OnePass frequent flyer number, or confirm first-class upgrades, similar to Continental`s popular eService check-in at the airports.
To use check-in online, go to, select “Travel Center” and “Flight Check-in.” Customers may print their boarding pass directly from their computer on regular paper.
Continental Airlines is the world`s seventh-largest airline and has more than 2,000 daily departures. With 131 domestic and 93 international destinations, Continental has the broadest global route network of any U.S. airline, including extensive service throughout the Americas, Europe and Asia. Continental has hubs serving New York, Houston, Cleveland and Guam, and carries approximately 41 million passengers per year on the newest jet fleet among major U.S. airlines. With 48,000 employees, Continental is one of the 100 Best Companies to Work For in America. In 2003, Fortune ranked Continental highest among major U.S. carriers in the quality of its service and products, and No. 2 on its list of Most Admired Global Airlines. For more company information, visit



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