As a scheduled airline, the punctuality of our services is a top priority as we appreciate how important arriving on time is to our passengers. A major cause of flight delays is passengers arriving late, so please help us to get your flight off on time by allowing plenty of time for check-in - we recommend arriving at check-in desks two hours prior to the scheduled departure time.

In addition, enhanced safety measures at airports mean that security screening may take longer than usual. Therefore, please ensure that you proceed straight to the departure gate after checking-in.

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