Austrian Airlines has emerged victorious once again in the latest readers’ survey to be produced by Germany’s leading business travel magazine, BUSINESS TRAVELLER. The Austrian national carrier won the title “Best Airline in intra-European Air Travel Markets”. The award ceremony was held at the Arabella Sheraton Hotel Frankfurt. As well as winning the overall assessment, Austrian Airlines took first place in a range of individual categories including “Ground Staff”, “Cabin Interior” and “Food & Beverages”.
Every year, the readers of business travel and frequent flyer magazine “Business Traveller”, published by Verlagshaus Perry Publications GmbH, honour those airlines of which frequent flyers in Germany and Central Europe have personal experience. The criteria for the assessment of the airlines include Safety, Friendliness, Cabin Interior, Catering and Ground Services.
The Austrian Airlines Group consists of Austrian Airlines, Lauda Air - voted best European airline in 2002 - and regional airline Tyrolean Airways. The Group’s distinctive brand qualities include its flexibility and legendary Austrian hospitality in dealing with passengers. Austrian Airlines menus are designed by world-renowned “head chefs” from the most exclusive Austrian restaurants.
Flight attendants in Grand Class are specially trained to function as inflight sommeliers with the knowledge necessary to advise passengers to the standards of a top restaurant. Through its partnership with Do&Co Catering and its employment of airborne chefs in Amadeus Class, Lauda Air is also rated especially highly for its exquisite menus.
The Austrian Airlines Group enjoying a period of fresh momentum: in the business year 2002, the Group has forecast a hugely positive result from operating activities (EBIT) totalling over EUR 40 million. Despite experiencing stagnating levels of traffic volume early in 2002 and reducing seating availability to overcome difficult circumstances throughout the airline industry, the Austrian Airlines Group succeeded in setting a new transportation record of almost 8.9 million passengers for the year.
Austrian Airlines Group is the only airline from a German-speaking country to fly directly to Australia, while it also flies to a number of Far Eastern destinations including Japan and China. Since opening for business in 1958, Austrian Airlines has focused particularly upon providing seamless connections with countries of Central and Eastern Europe before and after the fall of the Berlin Wall. Accordingly, Vienna has expanded as a busy hub offering West-East European transfer services. Now operating under a unified code for the Austrian Airlines Group, all scheduled flights made by Austrian Airlines, Lauda Air and Tyrolean Airways use the OS prefix.