Ryanair Restructure for Buzz

Buzz and Ryanair, which recently agreed to purchase Buzz, Europe’s No.3 low fares airline, from KLM, today (26th February 2003) announced the details of a major reorganisation with effect from 1st April 2003 (subject to the acquisition receiving regulatory approvals by that date.)These plans will be presented to the creditors and staff of Buzz over the coming days, after which a final decision will be taken on whether to restart flying as planned on 1 May 2003, or close Buzz altogether. The main features of the restructuring are as follows;

? Buzz flights to be grounded for the month of April 2003, at least.
? 12 Buzz routes to be terminated on 31 March.
? 12 Buzz routes will continue from 1 May, with increased frequencies.
? Buzz fleet reduced from 12 to 8 aircraft (six x 737’s and two x BAe146’s).
? Fares on all continuing Buzz routes to be 50% lower, with double the seat capacity.
? Up to 400 redundancies in Buzz post grounding on 31 March.
? Increased pay and productivity allowances for Buzz remaining 200 staff.

Background to the restructuring: The financial position of Buzz is extremely precarious. The airline suffers from a number of terminal structural problems including an inappropriate, mixed aircraft fleet, a poor schedule with infrequent (often less than daily) services, with fares that are too high to fill its flights (the January load factor was just 48%). The airline, as a by-product of its history as Air UK is heavily overstaffed. Buzz carries less than 3,000 passengers per employee compared to Ryanair’s figure of almost 10,000 passengers per employee.

What makes the Buzz business even more precarious is the ongoing haemorrhage of losses. In each of the past two years Buzz as a stand alone airline has lost in excess of €30m per annum, and is presently losing over € 1 Million per week. The imminent threat of war in Iraq, the downturn in European economies and increasing intense competition from other low fare airlines in the German and French markets means that Buzz is currently losing in excess of €1m per week. These losses cannot be sustained.

Grounding of the airline for the month of April: Whilst the sale of Buzz is still subject to regulatory approvals, it is intended that if the take-over is completed on 1 April, the airline’s fleet will be grounded for a minimum period of four weeks. This period will allow Buzz to effect up to 400 redundancies, while at the same time offering improved pay and productivity incentives to the remaining 200 or so staff who will be needed to operate Buzz’s reduced fleet. This period will also be used for rebranding of the Buzz aircraft and airport facilities in Ryanair livery, to provide refunds for passengers on terminated flights, and allow sufficient time for the retraining of all Buzz personnel and agents, in Ryanair policies and procedures both on board the aircraft, and at the relevant airports. Subject to receiving early agreement from the remaining Buzz staff, the airline will recommence flying on 1 May next, with a substantially increased schedule on 12 of Buzz’s most popular routes with fares that will start at 50% lower than the fares currently offered by Buzz.


Buzz management will be briefing all staff this week that if agreement is not forthcoming within two weeks from the remaining 200 staff who will be offered continued employment in Buzz, then Buzz will be closed on April 1, 2003. In these circumstances Ryanair would take over the operation and flying of these routes from 1 May next. However Buzz believes that this will not be necessary, as staff will be delighted with the better terms and conditions and increased pay which they will be offered by Buzz from 1 April 2003.

Twelve Buzz routes to enjoy double the frequencies at half the fares: One of the major contributors to Buzz’s current losses is the fact that many of Buzz’s routes are served inadequately, either once a day (when they should be twice or three times daily) or just three or four times weekly when they should at least be daily. In addition Buzz will be operating almost all Boeing 737 aircraft on many of these routes which will ensure that seat capacity increases by at least 100% for Summer 2003 over the capacity offered by Buzz in Summer 2002.

Passengers who presently have bookings on flights after 1st April 2003 will be offered a full refund of their fare. Passengers will then be able to rebook themselves with new tickets, at lower prices FROM 12th March 2003, on existing or alternative destinations.

Termination of twelve underserved Buzz routes on 31 March next: A total of twelve routes which are presently underserved by Buzz will be discontinued from 31 March 2003. These are routes that are not currently served on a daily basis by Buzz, and as a result the schedule frequency is insufficient to sustain profitability. Buzz will continue discussions with these airports over the coming months and our objective will be to secure a low cost base and efficient facilities, which will enable Buzz to offer at least daily or double daily services at very low fares to those markets as soon as additional aircraft are acquired.

Fares on all Buzz routes to be 50% lower: The really good news for Buzz customers and consumers generally, is that Buzz will be reducing air fares by 50% on all of the 12 routes which will continue to operate from 1 May 2003. Full details of these new routes and lower fares will be available at www.ryanair.com. These flights and fares will go on sale, subject to resolution of all staff issues, on Wednesday 12th March 2003 at www.ryanair.com. Since Buzz will now be offering more than double the seat capacity on each of these routes to Spain, Germany and France, up to 4 million passengers per annum will now be enjoying fares that are 50% lower than the fares being charged currently by Buzz. Buzz is confident that these seats will sell incredibly quickly, and that load factors and passenger traffic will mushroom in Buzz as a result of these significantly lower fares.

Up to 400 Redundancies in Buzz: The one unfortunate feature of this reorganisation is the substantial number of redundancies which will be necessary. Up to 400 positions will be made redundant, and these will include in the main Head Office, sales and administrative staff, approximately 25% of pilots, up to 80% of cabin crew (as it is intended that the 737’s will be crewed by Ryanair’s in-flight staff), all cargo and group sales staff, and approximately 50% of the current Buzz Ground Ops. people at Stansted. These people have made a valuable contribution to the development of Air UK, KLM UK and Buzz and it is not their fault that Buzz is currently losing enormous amounts of money and cannot compete effectively in the marketplace. Nevertheless Ryanair will be encouraging these people to apply directly for vacancies which will continue to arise in Ryanair over the coming year or more as Ryanair’s own fleet operations continue to grow strongly both in the UK and at our seven other bases in Europe.

Increase pay and productivity allowances for remaining 200 staff: Buzz today has also announced that the remaining 200 staff from 1st April 2003 will be offered new contracts with significant increases in the rates of pay, productivity allowances, as well as improved terms and conditions. These jobs will enjoy enhanced job security, better promotion prospects, new aircraft and training opportunities and improved flight concessions.

Summary: The management of Buzz will be meeting with staff groups and representatives as part of the ongoing consultation process. They will be presenting the stark realities of Buzz’s financial crisis, and the worsening trading outlook for Buzz given the prospect of war in the Middle East, the intensity of competition Buzz faces from low fares airlines in the German and French markets, and the escalating cost of fuel. The management of Buzz believe that the core of the Buzz operation can be saved, but only by increasing frequencies on a core of 12 routes, massively reducing air fares, and increasing traffic and load factors as well as staff productivity. The staff representatives will also be left in no doubt of the seriousness of Buzz’s financial crisis and that the alternative to this reorganisation will be the closure of Buzz altogether on 31 March next.