Galileo International, a leading provider of electronic global distribution services (GDS) for the travel industry, announced today the addition of Pacific Airlines to its computer reservation system. This is the first time Pacific Airlines has distributed its services through a GDS. This move gives all travel agents in Vietnam that subscribe to Galileo, as well as travel agents anywhere else in the world using Galileo’s systems, automated access to Pacific Airlines’ domestic and international flight inventory.
Vietnam’s second largest airline, Pacific Airlines is returning immediate, real-time confirmations to Galileo agents’ booking requests via Galileo’s Interactive Sell? product. The airline is also showing its real-time, last-seat availability status in availability displays. Furthermore, Galileo is providing an automated ticketing solution, complete with sales reporting and invoicing tools, to agencies in Vietnam. The solution increases productivity and allows agents to provide better customer service.
Mr. Mai Trung Thanh, Deputy Director of Commercial and Transportation Department, Pacific Airlines, said: “We warmly welcome this opportunity to have our flights distributed through Galileo’s systems. Prior to Galileo`s involvement, travel agents called Pacific Airlines to make bookings. Galileo has now provided a fully automated reservation system to our distribution channel. With Galileo`s well-established network extending to 116 countries around the world and reaching 47,000 travel agency locations, Pacific Airlines can look forward to far greater brand and market exposure than ever before. We look forward to Galileo`s assistance in providing enhanced productivity for our agents in Vietnam.”
Janie Kaung, executive vice president and managing director of Galileo’s Asia Pacific region, added: “We are delighted to have Pacific Airlines join the more than 500 airlines already participating in Galileo. As the only GDS in Vietnam offering a global distribution network, we expect to bring important benefits to this airline and to Vietnam’s rapidly growing tourism industry as a whole. Together with the official opening of our offices in Ho Chi Minh and Hanoi, this is an important step forward in our determination to build a viable long-term market presence in this promising market.”
This week’s announcement of the official opening of Galileo International’s offices in Vietnam means Galileo is now providing electronic global distribution services for the travel industry in 18 Asia Pacific markets.
About Pacific Airlines:
With Vietnam Airlines as one of several shareholders, Pacific Airlines is headquartered in Ho Chi Minh and has four Airbuses and one MD82. It provides domestic services between Ho Chi Minh, Hanoi and Danang. It operates international flights to Taipei, Kaohsiung and Singapore, and is the first and only carrier to fly to Hong Kong from Danang. The airline provides cargo services to all these locations. Pacific Airlines plans to have one more aircraft in 2003 and intends to introduce additional international routes.Visit www.pacificairlines.com.vn.
About Galileo International:
Galileo International is a global technology leader. Its core business is providing electronic global distribution services for the travel industry through its computerized reservation systems, leading-edge products and innovative Internet-based solutions. Galileo is a value-added distributor of travel inventory dedicated to supporting its travel supplier, agency and corporate customers and, through them, expanding traveler choice. A subsidiary of Cendant Corporation, Galileo is part of Cendant’s Travel Distribution Services Division and is headquartered in Parsippany, New Jersey, USA, with offices worldwide. Visit www.galileo.com.