Southwest Airlines Announces Leadership Changes In Inflight And Provisioning

10th May 2001

Southwest Airlines (NYSE: LUV) today
announces leadership changes in its inflight and provisioning departments.
Effective June 19, 2001, Southwest`s regional director of inflight, Tammye
Walker-Jones, will become the Company`s vice president of inflight.  To
complement this change, Daryl Krause, Southwest`s senior director of
provisioning, will become the vice president of provisioning.
“Tammye and Daryl have years of experience at Southwest and will bring
their great leadership abilities to both of these departments,” said Donna
Conover, currently Southwest`s vice president of inflight and provisioning
(effective June 19, Conover will become executive vice president-Customers).
“Both of these individuals offer a wealth of knowledge and foresight to their
Walker-Jones will lead more than 6,500 Employees including all flight
attendants and inflight training personnel.  Her responsibilities will include
coordinating the operational procedures of the inflight department.  She began
her career in the airline industry in 1983 with TranStar Airlines.  She became
part of the Southwest inflight leadership team in 1987 as a supervisor and was
later promoted to inflight base manager in Houston.  Most recently, Walker-
Jones has served as the regional director of the eastern inflight region.

Krause will lead more than 750 provisioning Employees.  He began at
Southwest in 1979.  Since then, Krause has held many leadership roles,
including: provisioning supervisor in both Houston and Phoenix, provisioning
manager in both Houston and Phoenix, Reno station manager, manager of baggage
services, regional director of provisioning, and regional director of
“With our continued growth, it is now time to dedicate a leader to each
department.  Tammye`s expertise in both training and the operation has been
instrumental in providing guidance and direction to the inflight department,”
Conover said.  “Daryl will provide a new vision for Southwest`s products and
maintain our service in the provisioning department.”
Southwest Airlines has six inflight bases nationwide in Baltimore,
Chicago, Houston, Dallas, Phoenix, and Oakland.  Provisioning is in charge of
stocking the carrier`s aircraft with drinks and snacks, and 19 cities in
Southwest`s system are designated as provisioning bases.  By August 2001,
Southwest plans to open an inflight and pilot base in Orlando.  It is expected
that 900 flight attendants will be based in the Florida city.
Southwest Airlines, now the nation`s fourth largest carrier in terms of
Customer boardings, serves 58 airports in 57 cities in 29 states.  The airline
currently has more than 30,000 Employees and operates more than 2,750 flights
a day.




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