American Unveils Next Series of Fundamental Business Changes

FORT WORTH, Texas—American Airlines today unveiled the latest in a series of short- and long-term initiatives intended to further position American for long-term competitiveness and profitability.

“We grasped the need for fundamental change in the airline industry some time ago, and have undertaken both long-term structural change and measures responsive to current industry conditions. This latest round of initiatives is yet another step toward more solidly positioning American for success in the long term,” said Chairman and CEO Donald J. Carty.

“We believe our future lies in continuing to operate as the world`s leading network carrier - but we must get our costs down in order to compete and must focus on the products our customers want and are willing to pay for. Our decisions going forward will be framed around those objectives and geared toward positioning American to succeed and be profitable,” Carty said.

In the past 18 months, American has implemented a number of changes:

- de-peaking its Chicago hub, - simplifying its fleet, - launching several automation initiatives that improve customer service and enhance productivity, - changing distribution methods, - modifying its in-flight product, and - initiating a broad range of cost savings programs.


The initiatives announced today will increase scheduling efficiencies at American`s largest hub at Dallas/Fort Worth, further simplify its fleet and sharply adjust capacity for the fall and winter.

“These are a combination of fundamental structural changes and tactical moves to re-position and re-size the airline in light of a continued sluggish economy and changes in consumer flying behaviors,” Carty said. “We view change as an ongoing process at American as we continue to evaluate every aspect of our business.”

The initiatives being announced today include:

American will expand its successful April 2002 Chicago hub “de-peaking” to its largest hub at Dallas/Fort Worth beginning Nov. 1 to allow the airline to utilize people, gates and aircraft more productively - and to give customers better flight options. Since aircraft will be flying into and out of the hub on a more continuous schedule, with flights spread out more evenly throughout the day, spoke cities also will see increased efficiency and productivity as a result of the DFW and Chicago hub de-peaking initiatives.

“Our Chicago experience has improved customer service, reduced costs, improved productivity and allowed us to fly the same schedule with the equivalent of five fewer aircraft and four fewer gates,” Carty said. “We expect the DFW and spoke de-peak to allow us to fly an equivalent schedule with 11 fewer aircraft, with an as-yet-undetermined number of gates saved as well.”

American will retire its 74-jet Fokker 100 fleet - furthering the fleet simplification efforts that had previously cut fleet types from 14 to seven. The first F-100 will leave the fleet in the third quarter of 2003 and the last plane will retire by the third quarter of 2005.

While regular maintenance will continue unabated, consistent with AA`s high standards and FAA and manufacturer procedures, each Fokker aircraft will be retired before its next scheduled major overhaul, resulting in major cost savings. Further, since the F-100 is not common with other aircraft types, crew-training savings will be very significant.

“The Fokker is a small plane with very high operating costs, complicated by the manufacturer`s bankruptcy. Its economics simply no longer work for us,” Carty said.

American will standardize, reconfigure and consolidate a number of its fleet types to realize greater scheduling efficiencies, increase utilization and enhance its product in international markets.
With a total of 43 Boeing 777s now in its fleet, American will concentrate this three-class premium aircraft to serve its primary business markets in Europe, deep South America and Asia. The company will standardize and reconfigure its fleet of 49 Boeing 767-300s to serve other markets in continental Europe, Latin America and Hawaii. The reconfigured aircraft will feature 30 business-class seats with 60-inch pitch, as well as 182 More Room Throughout Coach seats. A common 767-300 fleet will save the equivalent of two aircraft because of routing efficiencies.
In order to achieve greater scheduling efficiency from the 777 fleet, the company will move to one standard configuration, rather than operating separate configurations across the Atlantic and Pacific. The 777s will continue to offer three-class service on all routings - with fully flat first class, 60-inch business class and More Room Throughout Coach seating. Carty said eliminating separate fleet types for the 777 increases its utilization by an equivalent of two aircraft.

“With these changes, we will actually be providing a superior product in our international markets, which will be served either with the three-class 777s or with an expanded business class on the 767-300s,” Carty said. “As a result, we will have a more efficient mix of aircraft ideally suited for a large, international network carrier.”