Air Canada Technical Services to Offer Training for Aviation Professionals

12th Aug 2002

Air Canada Technical Services today announced
the creation of a distinct unit dedicated to the training of technical and
safety professionals for the North American aviation industry. The new
business, called Tracor, is being created with the objective of addressing an
expected shortage of skilled technicians in the aviation industry, with
emphasis on various technical skills as well as management development and
safety training. It is planned to be operational by late fall 2002.

The need to train qualified aviation mechanics and technicians is
critical. Industry studies forecast that an additional 11,000 skilled aviation
workers will be required in Canada over the next five years of which a
significant number will be required by Air Canada Technical Services to
address normal attrition as well as the projected growth of its MRO business
in North America.

“The sheer demand for experienced aerospace technicians in the future can
no longer be met by relying entirely on community college training,” explains
Bill Zoeller, Vice President, Special Projects, Air Canada Technical Services.
“Tracor will address shortfalls in skilled professionals by offering
specialized training programs and by partnering with community colleges and
other educational institutions across Canada. We believe that an
entrepreneurial focus on education will stabilize the human resource supply
situation and provide technical industries with a competitive advantage.”

Along with classroom instruction, Tracor intends to utilize the latest
technology to maximize the effectiveness and efficiency of training. E-based
training, for example, will incorporate animated, internet-based training
modules that can be made available to employees in their workplace.

A website portal and Learning Management System (LMS) will also be
utilized enabling students to register for courses and provide them with
information and options ranging from fee structures to course-content chat


“On the competitive MRO front in North America, the timing simply
couldn`t be better to establish a market entry advantage for Tracor,” said
Zoeller. “Air Canada Technical Services has a long-standing reputation in the
aviation industry for excellence in technical, safety and leadership values,
as well as for the quality and knowledge of our training staff. We now have a
golden opportunity to turn this reputation into a profitable ancillary

Tracor will be a distinct company with Air Canada Technical Services as
the majority owner. Most of the staff complement will come from the Air Canada
Technical Services Training Department.

Air Canada Technical Services provides maintenance, engineering, repair,
supply and purchasing to support Air Canada`s mainline fleet of more than 220
aircraft, as well as other airline customers, in five maintenance categories:
airframes, engines, components, line and aircraft cabins. It also provides
material and supply chain management services to the airline industry. Air
Canada Technical Services employs approximately 8200 staff in Canada, the U.S.
and Europe, with six major maintenance base centers located across Canada: in
Halifax, Montreal, Toronto, Winnipeg, Calgary and Vancouver.



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