America West Airlines (NYSE: AWA) today
announced the election of Anthony Mule to senior vice president, customer
service. In his new role, Mule will oversee all aspects of America West`s
airport operations and airport customer service, and on-board customer
service, including catering and flight attendants.
“Anthony is an excellent airline operations executive and his experience
and leadership will help America West to deliver consistent, quality customer
service,” said Doug Parker, president. “Anthony`s management of our in-flight
organization has been very successful and we are looking forward to the
positive impact he will create throughout our airport operations.”
Mule will work closely with the vice president of customers, Joette
Schmidt. Schmidt will continue to serve as the customer advocate at the
senior level and report directly to Parker.
Mule joined America West in June 1996 as vice president of in-flight
services. In that role, Mule oversaw several key projects from enhancing
America West`s on-board meal service, to the purchase and installation of
automatic external defibrillators on America West`s aircraft. He has also
managed growth by successfully increasing the work force to more than
2,500 flight attendants.
Prior to joining America West, Mule served as president and chief
operating officer of Supershuttle, a nationwide ground transportation company.
Previously he served for 20 years in the airline industry in operations posts
as a senior vice president at Pan Am World Airways and an officer at American
Mule received a bachelor of science degree in engineering from New York
University in 1972. He was awarded an honorary doctorate by Pepperdine
University in 1985. He also served in the U.S. Navy and is a Vietnam Veteran.
America West Airlines, the nation`s ninth-largest carrier, serves
89 destinations with more than 860 daily departures in the U.S., Canada and
Mexico. With its codeshare partners, America West serves more than
100 destinations worldwide. America West Airlines is a wholly owned
subsidiary of America West Holdings Corporation, an aviation and travel
services company with 1999 sales of $2.2 billion.
This press release, as well as releases issued in the past year by America
West Holdings and its affiliates, can be accessed on the America West Internet
site at http://www.americawest.com.