Continental Airlines Reports Summer 2000 On-Time Performance Exceeds Summer 1999

Continental Airlines (NYSE: CAL and CAL.A) today announced that its on-time performance for the summer of 2000 was 6.2 percentage points better than summer 1999 despite record load factors and several severe weather days. Also today, the U.S. Department of Transportation (DOT) released its July 2000 on-time performance report, ranking Continental No.1 among the 10 major U.S. airlines with an 80.1 percent on-time arrival rate.

“Despite all the criticism of the industry’s operational performance over the summer, Continental has been able to distinguish itself from the competition by focusing on the things that matter most to our customers, like on-time arrivals,” said C.D. McLean, executive vice president of operations for Continental Airlines. “Continental is able to set records year after year because our team of 52,300 men and women enjoy coming to work everyday and it shows in our performance.”

Continental reported an average on-time performance of 77 percent for June through August 2000, compared to 70.8 percent for that same three-month period in 1999. Continental’s on-time performance for June 2000 was 73.1 compared to 68.8 in June of last year. The airline’s July 2000 on-time performance was 12.2 percentage points above last July. Continental ended August with six days above 90 percent on-time and with an average on-time performance of 77.7 percent, compared to 75.6 in August 1999.

Continental’s Houston hub had the best on-time record of the nation’s major airports in June according to a U.S. DOT report. George Bush Intercontinental Airport served 11.4 percent more passengers in June 2000 than that same period last year.

Continental Airlines is the fifth largest airline in the U.S., offering more than 2,300 departures daily to 138 domestic and 95 international destinations. Operating major hubs in Newark, Houston and Cleveland, Continental ( serves more international cities than any other U.S. carrier, including extensive service throughout the Americas, Europe and Asia.