today, Continental Airlines
(NYSE: CAL) will add a $10 fee per passenger for paper tickets purchased from
Continental ticket outlets when the travel itinerary qualifies for electronic
ticketing. In Canada, the fee is $15 CAD, and in Great Britain, the fee is
7 GBP. In all other countries, the fee is $10 USD converted into the local
currency. The fee applies to paper tickets issued by Continental.com ,
Continental Airlines reservations centers, city ticket offices, and airport
ticket offices. The fee does not apply to tickets issued by travel agents,
tickets issued for groups, or tickets issued on Government contracted fares.
“Consistent with our desire to provide travelers with a choice of options
that suits them best, we are continuing to offer paper tickets, albeit with a
fee,” a spokesperson said.
Continental Airlines implemented this paper ticket fee to offset the
processing costs associated with paper tickets. Processing costs associated
with paper tickets include additional paper ticket stock, manual collection
and packaging at the gate, and manual processing at a centralized ticket-
Continental Airlines anticipates making no further press comments
concerning this announcement.