Cathay Pacific Airways today announced it has chosen NetDimensions, a leading Asian provider of learning-management systems, to provide its Enterprise Knowledge PlatformTM (EKP) for the airline’s global e-Learning network. When the learning-management system is rolled-out in July 2001, more than 14,000 Cathay Pacific employees in 29 countries will use the platform to take courses on topics ranging from customer service to management skills.
Cathay Pacific`s Manager, Learning & Development Group, Graham Higgins said: “The Enterprise Knowledge Platform will strengthen our training capabilities and allow us to offer a wide range of learning options anywhere, anytime in a personalised way. With this approach our training centres can reach out through our system and manage the process, content and relationship with learners efficiently and cost effectively.”
Cathay Pacific has purchased EKP on a software license-basis, and NetDimensions will provide software integration and related services to link the platform to Cathay Pacific`s other enterprise systems. The implementation will initially be in English, and will later be expanded to other languages.
NetDimensions` Managing Director Jay Shaw said: “Cathay Pacific has a reputation for service and operational excellence. We are delighted that NetDimensions and EKP can play a role in furthering that reputation.”
NetDimensions` Enterprise Knowledge Platform allows organisations of all sizes to create, distribute, document and manage training programs over the Internet and through intranets and extranets. Browser-based and database-driven, EKP delivers courses and tests in any language and manages enrolment, course catalogues and descriptions, security, and student-network interaction. EKP also allows clients to create unique “look-and-feel” training environments for individual learners and departments and segregate and manage users by division and job function.
Last year Cathay Pacific announced it would invest over HK$2 billion in e-Business projects as part of its aim to become Asia`s leading e-Business airline. The airline recently launched the world`s first comprehensive Online Check-In service, and a new Downloadable Trip Planner offering a huge database of travel-related information from around the world. Cathay Pacific was also the first airline in the world to announce fleetwide introduction of inflight email and intranet.
Established in 1999 and headquartered in Hong Kong, NetDimensions designs and supplies web-based knowledge-management solutions. For additional information on NetDimensions, visit www.netdimensions.com.