Air Canada has been voted the best North American domestic airline for both long- and short-haul travel in the 1999 OAG (Official Airline Guide) Airline of the Year Awards. At the ceremony held at the National Press Club in Washington, the airline also won the bronze award in the global Airline of the Year category as well as the silver award for its executive/business class within North America.
“We are very honored to be recognized by premium business travellers around the world,” said Robert Milton, Executive Vice President and Chief Operating Officer. “It is a recognition for all our efforts and initiatives to provide superior world-class customer service. But the award also reminds us that consistently meeting our customers` expectations within our complex operational environment is a never-ending challenge.”
The OAG awards are voted by top frequent flyer business travellers from around the world and organized by travel information publisher OAG. Since its inception 16 years ago, the OAG awards have become coveted industry honors. The profile of the voters represent the very essence of corporate business travel globally.