Air Canada and Canadian Airlines Successfully Integrate System Operations

30th Oct 2000

Air Canada and Canadian Airlines successfully
integrated system operations over the past weekend, achieving another major
integration milestone while maintaining normal operations for the two

Air Canada and Canadian Airlines previously each had a System Operations
Control (SOC) that plans, executes and monitors the network`s day-of-flight
activities to ensure safe, efficient operations. Since January, a combined Air
Canada and Canadian Airlines team has been planning the transfer of over 30
operational systems from Canadian`s Calgary based-SOC to Air Canada`s SOC in

Air Canada`s SOC now manages daily flight operations for both carriers
including functions such as Operations Control, Weight and Balance, Cargo
Movement Control, Unit Loading and Emergency Response.

“The centralization of both airlines` daily operations through the Air
Canada SOC center is a critical step not only to the integration of the two
airlines but also to our commitment to improved customer service,” said Bill
Bredt, former Vice President, System Operations Control, now Vice President,
International. “We now have the ability to respond with the resources of a
combined aircraft fleet to the variety of operational circumstances we manage
on a day-to-day basis.”

Air Canada and Canadian Airlines` combined mainline fleet now includes
240 aircraft that serve over 100 destinations worldwide.





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