British Airways is to make light work of catching flights from Heathrow by bringing check-in to central London.
British Airways passengers flying from Heathrow can - from next Wednesday (June 23) - choose their seat on the flight, pick up their boarding pass and check-in their baggage at Paddington railway station at any time on their day of departure. Suitcases can be dropped off first thing in the morning, leaving the day free for passengers to see the sights or go back to the office before taking the high speed Heathrow Express rail link to the airport.
At least 600,000 passengers a year are expected to use the airline`s new check-in facility. British Airways will have 13 of the 27 check-in desks at the remote terminal, which will open from 5am to 9pm daily with a minimum check-in time of 2 hours. Passengers travelling on British Airways` oneworld? partners Qantas and Canadian Airlines will also be able to use the service.
Paddington check-in is one of a range of services aimed at smoothing passengers` journeys before they take-off. The airline currently offers at least 10 different options for check-in from London including telephone and self-service check-in as well as check-in at the departure gate.
The new service will complement British Airways` existing central London check-in facility for Gatwick passengers at Victoria and together they`ll be known as the company`s `Central London Terminals`.
Mike Street, Director of Customer Service and Operations said: “We`re sure Paddington check-in will get off to a flying start judging by the success of our existing service for Gatwick passengers at Victoria.
“Over 300,000 passengers use this facility every year and tell us that the benefit of being able to check-in luggage and book a seat on the flight way ahead of getting to the airport is enormous.”