British Airways has announced the smooth and successful transfer of its core passenger services systems from Heathrow to the Amadeus Data Processing Centre in Germany.
Paul Coby, Chief Information Officer for British Airways, said: The importance of this transition cannot be overestimated. “Technically, over the last two weeks we have performed open heart surgery on the airline’s core systems. Commercially, we have turned a large proportion of our IT fixed costs into a variable cost at a highly competitive price.
“Strategically this is vital to British Airways and to Amadeus . Together, we are developing the world-leading ‘New Generation’ of airport and inventory systems and we expect other airlines to adopt our model.
The transition of British Airways systems from Heathrow to Germany is part of the strategic partnership between the airline and Amadeus, announced in August 2000.
Under the deal, Amadeus took over the management of many of British Airways’ commercial and operational systems in London and undertook to transfer them to its data centre at Erding near Munich.
Hans Jorgensen, Vice President Airline Business Group at Amadeus, said: ” There can be few stronger endorsements of our strategy and our capabilities than the confirmation that we are successfully executing each stage of this crucial data transfer for British Airways.
“This joint project presents Amadeus with a significant opportunity and challenge not only to meet the needs of its airline partners but also to ensure such airlines have IT systems that remain technologically advanced.”
At the heart of the project, known within the airline as the Triton Programme, is switching from the legacy British Airways Business System (BABS) to Amadeus System User for flight bookings early next year.
In addition, a New Generation of world-class airline systems for departure control, inventory and related information systems is under development in partnership with Amadeus and Qantas.
Paul Coby, added: “This partnership will lay the foundations for British Airways’ business systems in the years to come and delivers very significant cost benefits. A great deal of work and meticulous planning went into the transfer of our data systems to Amadeus and I’m delighted that it all went without a hitch, reflecting the professionalism of the technical teams in British Airways and Amadeus.”
The first major stage of Triton took place in June and July this year when fares were successfully transferred from the Galileo system to Amadeus.
The transfer of TPF data systems to Germany took place in the early hours of 21 October and 4 November and involved shutting down a number of key systems for up to three hours.
These included the Departure Control System used at check-in and the reservation system BABS. The transfer was seamless and took place without incident.
The next stage of the programme will see the main migration of all bookings, reservations and ticketing from BABS to Amadeus System User.