Passengers Delays Due to NATS Failure

17th May 2002

bmi british midland would like to apologise if passengers travel plans have been affected today. The disruption is due to problems with the NATS computer system at Swanwick.

As a consequence of this, bmi british midland, is at present unable to offer it’s full scheduled programme and remaining services may be affected due to reduced air traffic capacity throughout the UK.

bmi british midland is making every effort to accommodate those customers affected by cancelled flights, however passengers who have had flights cancelled and do not wish to travel on another service can seek a full refund from the customer relations department by sending tickets to:

Refunds Department, bmi british midland, Donington Hall, Castle Donington, Derby, DE74 2SB




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