Continental Airlines OnePass Frequent Flyer Program Is Named `Best Elite Program`

Continental Airlines`
(NYSE: CAL) frequent flyer program, OnePass, has received distinction for
offering the best Elite Level Program of any U.S. airline, according to
InsideFlyer`s 14th Annual Freddie Awards Competition.

The recognition is based on voting by the nation`s most frequent flyers.
This is the seventh year in a row that OnePass has been cited for best Elite
Level Program.

“This is one of the more important categories of the annual Freddies since
it recognizes the most important customers of an airline—their real
frequent flyers,” said InsideFlyer.

OnePass Elite members can earn Platinum, Gold or Silver Elite status by
choosing Continental and select OnePass partner airlines for their frequent
trips.  In return, OnePass Elite members receive special benefits including:
access to first class upgrades, bonus miles that help them earn reward travel
faster, priority boarding privileges, Elite Priority Line telephone service,
reduced Presidents Club membership fees, and other perks.

“Business travelers find it easy to place their loyalty with Continental
because they can enjoy the benefits of America`s best Elite Level Program
while flying on an airline that is universally recognized for its superior
customer service, newer aircraft and consistent reliability,” said Mark
Bergsrud, vice president of marketing for Continental.

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Continental Airlines is the fifth largest airline in the U.S., offering
more than 2,100 departures daily to 120 domestic and 91 international
destinations.  Operating hubs in New York, Houston, Cleveland and Guam,
Continental serves more international cities than any other U.S. carrier,
including extensive service throughout the Americas, Europe and Asia.  For
more information, visit continental.com.

Continental was named Air Transport World`s Airline of the Year for 2001
and 1996, making it the only carrier to receive that honor twice in five
years.  For the fourth consecutive year, Continental was named one of the
100 Best Places to Work For by FORTUNE magazine, and is ranked the nation`s
No. 1 airline in customer satisfaction for long and short-haul flights by
Frequent Flyer Magazine and J.D. Power and Associates.  Continental has
received numerous awards for its BusinessFirst premium cabin (Conde Nast
Traveler, OAG, Entrepreneur and SmartMoney magazines), OnePass frequent flyer
program (InsideFlyer`s Freddie Awards) and overall operations and management
(FORTUNE magazine).

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