United Airlines Eliminates Travel Agent Base Commissions

(CHICAGO) Wednesday, March 20, 2002? United Airlines (NYSE:UAL) today announced it will no longer pay base commissions for tickets issued by travel agents in the United States—including Puerto Rico and the U.S. Virgin Islands—and Canada, effective immediately. The decision applies to all tickets, Miscellaneous Charge Orders (MCOs) and Prepaid Ticket Advices (PTAs), and bookings made via the Internet for domestic and international travel on United and United Express.

United Airlines will have no further public comment on this announcement. Travel agents may obtain additional information by referring to the key word “commission” on their computer reservation systems.

United Airlines offers about 1,700 flights a day on a route network that spans the globe. News releases and other information about United Airlines can be found at the company`s website, www.united.com.