AA Expands Interline E-Ticketing to Northwest Airlines

American Airlines and Northwest Airlines today introduced interline electronic ticketing, allowing customers to use a single electronic ticket when their itineraries include travel on both carriers.
American announced similar agreements with United Airlines and Continental Airlines last month.


Customers with e-tickets also may be rebooked between American and Northwest flights—if the need arises—without having to obtain a paper ticket first. Previously, customers with e-tickets were required to convert to a paper ticket before transferring between carriers. Interline e-tickets can be issued by American and Northwest through their respective reservations centers and at airport locations and ticket offices.


Customer use of electronic ticketing at both Northwest and American has surged. In March, 75 percent of the tickets used by Northwest`s domestic customers and 68 percent of the tickets used by its customers worldwide, were electronic.


Similarly, more than 65 percent of the tickets used by American customers are electronic. American first introduced electronic ticketing in September 1996.


American Airlines, the world`s largest carrier, together with its regional affiliates American Eagle and the American Connection carriers, serves more than 275 cities in more than 40 countries and territories with more than 4,400 daily flights.

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Northwest Airlines is the world`s fourth largest airline with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam and more than 1,400 daily departures. With its travel partners, Northwest serves nearly 750 cities in almost 120 countries on six continents. “More Room For More Coach Passengers ... Only on American”


Related stories on ITN:


(21/03/2002) AA & Continental Launch Interline E-Ticket Agreement.

(08/03/2002) Interline Electronic Ticket Agreement Between AA and United

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