Carlson Hospitality Worldwide has selected Guest-Tek Ltd. as one of only two approved providers of high-speed Internet access for its 763 hotels worldwide.
Guest-Tek is a leader in delivering full-service, broadband Internet access to hotels serving mobile users.
According to Carlson Hospitality`s vice president of hotel information systems, David Sjolander, Guest-Tek`s extensive experience in the industry, combined with its high quality service, were key factors in the company being chosen as an approved supplier for Carlson. “Guest-Tek has a proven track record in the hospitality industry, they understand the needs of hoteliers and their guests, and they provide excellent technology and service. Carlson represents these same values, which makes this partnership an excellent fit.”
Paul Sullivan, Guest-Tek`s chief executive officer, acknowledged that Carlson has been an innovator in the deployment of hotel technology, and has a clear vision of how new technologies can be applied in the most efficient, practical ways possible. “We share Carlson`s commitment to ensuring all technology, including high-speed Internet access, provides the traveler with tangible benefits and a superior guest experience.”
Guest-Tek`s solution has already been installed in a number of Carlson properties, including Regent, Radisson, and Country Inns & Suites, and has earned top marks from both guests and management. Clients have been particularly impressed by Guest-Tek`s 97% success rate for getting guests online, the highest in the industry. This rate stems from plug-and-play technology and a reliable, turnkey solution. The latter includes project management, installation and a 24-hour Help Desk for guests.
Carlson Hospitality Worldwide is the second major hospitality organization to name Guest-Tek as a preferred provider of high-speed Internet access. Guest-Tek is already a preferred provider for Hyatt Hotels Corporation.