Recently, as a result of problems that left some properties without high speed Internet service for as much as a month, Cendant Corporation was one of the hotel operators looking for replacements for Ardent Communications Inc., now in Chapter 11 bankruptcy protection.
Cendant is in the process of finding a replacement to provide high-speed Web service for more than 6,000 of its franchisees for the Days Inn, Ramada, Super 8, Howard Johnson, Travelodge, Knight`s Inn and Villager chains.
Michael LaCosta, Group Media Relations Manager of Cendant, said the company was in the midst of installing high-speed Internet access for many of its franchisees when the problems began to occur.
?gWe`ve formally ended our relationship with (Ardent) in terms of installations,?h he said. ?gBut the company itself and Cendant itself are in the process of working out details about their future relationship.?h He added that Cendant was also reviewing its Internet strategy. ?gWe`ll continue forward as long as we find a provider that`s beneficial to us as well as the consumer. It`s an amenity that`s in high demand in the marketplace.
Clarifying Cendant?fs intentions, he told me that, ?gKnowing how important the high-speed Internet access amenity is to business travelers as well as consumer travelers, Cendant is in discussions with several vendors to find a new partner in this venture. The final decision/agreement will then give franchisees or Days Inn, Super 8, Ramada, Knights Inn, Villager, Howard Johnson, AmeriHost and Travelodge the option to add the amenity to their property(ies). Wingate Inn hotels are already all equipped with free high speed Internet access through LodgeNet Entertainment Corporation.