Innovative Australian e-business solutions provider, World.Net Services (ASX: WNS) has signed a contract to provide online reservations and call centre functionality to Spa Finder, a world leader in spa travel reservations.
World.Net will apply its state-of-the-art Travel.World.Net solution to deliver online booking and e-commerce capabilities for Spa Finder?fs existing website as well as two new sites, to be developed for the travel industry and for corporate clients and affiliates. An integrated call centre application developed using Travel.World.Net for clients in Europe and Australia is currently being further enhanced for use within Spa Finder?fs New York booking centre.
A leader and major resource for the global spa industry, the Spa Finder company operates marketing, publishing and reservations services as well as extensive online resources to connect consumers with their ideal spa experience, whether that involves a one-off visit to a day spa or a vacation at a spa retreat.
With offices in New York and San Francisco, the company operates Spa Finder Travel, which handles requests and reservations for over 250,000 spa vacations annuals, Spa Finder Gift Certificates, and Spa Finder Magazine, the leading publication devoted to spa travel. The www.spafinder.com
website represents the world?fs most complete Internet resource about spas, including information about spas located all over the world, a free reservation service and additional content designed to appeal to consumers who enjoy the spa experience.
World.Net?fs unique Travel.World.Net system now in use all over the world will significantly enhance SpaFinder?fs online functionality, enabling customers to quickly and easily research its product offerings, book their holiday and then pay online via a standard browser interface.
Because the Travel.World.Net solution supports live inventory, people making reservations can confirm the availability of accommodation or other products online before making a payment via the sites secure e-commerce facility. As World.Net?fs first major client in the United States, Spa Finder represents the successful culmination of a substantial expansion push into both the European and North American markets.
World.Net?fs Commercial Director, Jamie Norriss, said the company will now focus on consolidating its initial expansion efforts to maximise the return on its offshore investment.
?gWe?fre very excited about winning our first major US contract, and the enormous potential for our products in the North American market,?h said Mr Norriss.
?gSpa holidays represent a large and growing segment of the travel and tourism sector, particularly in the northern hemisphere. As the global leader, Spa Finder provides exactly the right positioning for our product offering, their recognition of our technical superiority providing further ammunition for us to use when approaching future prospects in these markets,?h he said.