Epson, the leading supplier of point-of-sale (POS) printing solutions, announced its OEM partnership with Squirrel Systems, a leading provider of restaurant management systems for independent and chain restaurants.
As an authorized Epson Acclaim? OEM partner, Squirrel will purchase product directly from Epson and is entitled to Epson`s advanced technical support, marketing support, educational offerings and support services.
Under the terms of the agreement, Squirrel will resell Epson`s best-of-breed TM-U200 series of impact and TM-T88 series of thermal receipt printers. The speed, reliability and intuitive ease-of-use features of Epson POS printers strengthen the Squirrel product line that includes Squirrel for Windows NT® and Squirrel Classic® for Windows NT®. Epson has customized its printer firmware to interpret Squirrel application commands for ESC/POS®—Epson`s technology foundation for retail printer interfaces—providing customers with the combined benefits of standard Squirrel features and Epson`s advanced printing capabilities. In addition to customized firmware, Epson provides product integration services, enabling Squirrel to rapidly assemble, package and ship systems to its large dealer network in both the US and Canada.
Squirrel forged this strategic partnership because Epson`s customer-driven approach, high quality product standards and leadership position in the hospitality industry parallel Squirrel`s business strategy. According to Barry Logan, president of Squirrel Systems, “Partnering with Epson helps us meet our high product quality and reliability standards, assisting us in delivering on our unique seven-year terminal guarantee and provide the ultimate best-of-breed solution for the hospitality industry.”
As an Epson Acclaim OEM partner, Squirrel gains the benefits of Epson`s Acclaim strategic partners program, including Epson`s responsive technical support service and comprehensive web-based education. Epson provides Squirrel developers with easy access to high-level technical support with single-point accountability.