20th Jun 2000

Air Canada announced today that it will provide its frequent business travellers with the ability to send and receive emails and to surf a selection of internet content via their own laptop computer while in flight. Air Canada has signed a memorandum of understanding with Seattle based Tenzing Communications Inc., a global communications provider, to conduct a type trial of their airborne email and internet services on board a number of its Boeing 767 aircraft. The type trial will start in October and last for six months.

With the introduction of the new services, Air Canada becomes the first airline to offer these convenient and cost-effective business tools to its customers. If the type trial is successful, Air Canada plans to widely deploy the onboard email and internet services across its fleet.

“We are delighted to offer these innovative and user-friendly services to our customers. Airborne email and internet access complement the high-tech services already available in our Maple Leaf Lounges,” said Lise Fournel, Vice President, Commercial. “This type trial is one of many examples which demonstrate our strong commitment to provide our customers with the very best in amenities and convenience throughout their journey. “

The new email service is faster, more cost-effective and especially more user-friendly than any other in-flight email system currently available. Tenzing’s services allow customers to send and receive e-mails as if they were in their offices and to browse a business-focused internet content. In addition, in the near future, customers will be able to shop from a selection of high-quality merchants.

Tenzing Communications is supplying the necessary software, which is compatible with PCs, Macs and Personal Digit Assistants.





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