Challenges facing Caribbean human resource professionals and creative strategies to address these challenges will be among the subjects of discussion at the fourth Annual Caribbean Tourism Educatorså’ Forum, which will take place in Grenada from July 7-9, 2003.
Delegates attending the three-day intensive workshop will also explore recent developments in tourism education and training and how these will influence the delivery of tourism/hospitality program being offered throughout the region.
“This forum will continue to fulfill its main objective of updating the knowledge base of tourism human resource professionals on the current trends and issues related to the tourism sector regionally and globally and how they are likely to impact on the Caribbean tourism sector’s productivity, efficiency and global competitiveness,” said Bonita Morgan, director of human resources at the Caribbean Tourism Organisation (CTO).
A panel of prominent industry experts will discuss a number of subject areas including Quality Standards in E-Learning, Product Development as it relates to Sports Tourism and Community/Rural Tourism and Best Practices focusing on Management and Leadership Styles and Building a Performance Culture. A half-day workshop is also planned on the subject of Emotional Intelligence.
The workshop is organised by the Caribbean Tourism Human Resource Council (CTHRC), in collaboration with Grenada’s Board of Tourism. It targets educators involved in tourism and hospitality education at the post- secondary level, tourism human resource professionals, consultants and trainers. It is also open to managers who are interested in learning more about human resource management, successful management styles and the key ingredients needed to create and maintain a talented human resource team.
The CTHRC operates under the aegis of the Caribbean Tourism Organisation (CTO) and plays a key role in helping to coordinate tourism human resource development activities and initiatives in the Caribbean, with a special emphasis on tourism education and training activities in the formal system of education.
It was formed in 1998 and it seeks to bring together key stakeholders from business, labour, government, industry associations, education and tourism related organisations/groups to collaboratively address the tourism education, training and career development needs of tourism workers.