AT&T Calls on Concur for Web-based Travel Expense Management

Concur Technologies (Nasdaq: CNQR), the leading provider of employee-facing business applications, today announced that AT&T, the world’s premier voice and data communications company, has selected Concur’s Xpense Management Solution? (XMS?) to automate the management of travel and entertainment expenses. AT&T expects the intranet-based XMS to speed up the reporting and processing of its travel expenses—as well as corporate procurement card expenses—generating significant time savings for the 60,000 AT&T employees who will be using the system.
“As we were exploring our options in automated expense reporting, our top priority was finding an easy-to-use, Web-based solution with proven success in large corporations,” said Lisa Bowling, group procurement manager for AT&T’s travel and event services. “We were also looking for a system that could handle both T&E and procurement card expenses. Based on Concur’s ability to meet that need and their impressive customer list, which included several large, blue-chip corporations, we felt that XMS could successfully and seamlessly accommodate the large volume of expense reports generated by the AT&T employees using our current, in-house system.”

AT&T joins dozens of Global 500 companies across a wide variety of industries that have recognized cost savings and process efficiencies with XMS. American Airlines, DuPont, Harvard University, J.C. Penney, Lucent Technologies, Northrop Grumman, Rhone-Poulenc Rorer, Seagram, Texaco, and Texas Instruments are among Concur’s XMS customers.

“We are pleased to add AT&T to our growing list of world-class customers,” said Steve Singh, president and chief executive officer of Concur. “AT&T thoroughly researched existing automated expense management solutions, and XMS was their top choice. Using XMS for the management of both travel and procurement card expenses will help AT&T consolidate both processes into one system for employees and for the accounting department, thereby increasing process efficiencies and dramatically improving employee productivity.”

Using XMS to automate expense reporting via the company’s corporate intranet also will greatly reduce IT department time spent on installation and maintenance. Under AT&T’s current in-house expense management system, minor changes to corporate policy are difficult to incorporate and require all users to download all updated versions. With XMS, AT&T will leverage its intranet to make on-line changes that will be accessible to users the next time they log in.

Another important factor in AT&T’s selection of XMS was the product’s intuitive user-interface. AT&T expects a smooth transition from its current system to Concur’s expense management solution - with little to no training required for employees to begin submitting and approving expense reports.


Other key features that led AT&T to choose XMS were its ability to flag policy violations to assist busy managers in the approval process and the data collection capabilities that will help the travel department negotiate better rates with vendors.

Concur will work with its recently announced systems integration partner, Cambridge Technology Partners, to implement XMS at AT&T.

About XMS
Concur’s Xpense Management Solution is the proven enterprise travel expense business application that dramatically reduces travel and entertainment costs by automating the entire travel expense management process. XMS is the first global travel expense automation software that can run via a corporate intranet, Windows, or both. With XMS, preparing expense reports is easier and travelers are reimbursed faster. Accounting is more productive because expense reports are delivered on-line and automatically link to financial systems, eliminating the need to re-key data. Corporate travel policies are embedded to provide management and accounting with tools to quickly identify non-compliant expenses. With robust expense data easily accessible, management can analyze travel spending and negotiate better vendor rates.

About AT&T
AT&T Corp. is the world’s premier voice and data communications company, serving more than 80 million customers, including consumers, businesses, and government. With annual revenues of nearly $52 billion and 110,000 employees, AT&T provides services to virtually every country and territory around the world.

About Concur Technologies
Concur Technologies was founded in 1993 to automate costly, inefficient business processes that otherwise consume valuable time and resources. Concur develops and supports a suite of Web-based employee-facing solutions for automating key business processes across the corporate enterprise. Concur’s flagship product, EmployeeDesktop?, is an employee business portal that integrates Concur’s suite of employee-facing applications with corporate information and employee support services. Concur’s Xpense Management Solution?(XMS?) is the world’s most widely used enterprise software for travel expense management, automating processes across hundreds of thousands of desktops in more than 165 companies worldwide. CompanyStore?, Concur’s enterprise software for automating procurement, reduces the time and resources required to research and order supplies, equipment, and other non-production office goods and services.