Galileo International, a leading provider of electronic global distribution services for the travel industry, and KDS, the European leader for business travel e-procurement solutions, announced today the launch of Galileo SpecialAgent?E a new pan-European, multi-language corporate booking tool for the Small Medium Enterprise (SME) market.
Galileo SpecialAgent is an advanced, Internet-based, travel-management solution that will be distributed by Galileo-powered travel agents for use by their corporate customers, who need to effectively manage numerous preferred travel supplier agreements and extensive corporate travel policies. It enables travel agents to reduce distribution costs, automate processes and propose efficient online services to corporate customers, who in turn will be able to reduce business travel costs.
Galileo and KDS have jointly developed Galileo SpecialAgent. Thanks to KDS technology, Galileo SpecialAgent seamlessly integrates into a corporation’s and its sponsoring travel agency’s existing business processes. It provides individual travellers with the ability to easily make their own travel reservations, while providing the corporation and sponsoring agency with the systems and tools needed to effectively manage and administer a travel process including company policy, preferences, and significantly, its travel budgets. Galileo SpecialAgent will initially be available in English, German, Italian, French, Spanish, Dutch, Danish, Norwegian and Swedish, with other languages to be delivered in subsequent versions. The choice of language for Galileo SpecialAgent is set by user log-on, so multi-language capability is available within one corporate or travel agency site, if required.
“This is a significant success for KDS as we continue to increase our presence in the corporate online booking market. We are delighted that Galileo commissioned KDS to build and deliver SpecialAgent. The ability for KDS to deliver a product such as this in record time, proves that KDS has the manpower and technology to deliver to other worldwide customers like Galileo,?Esaid Yves Weisselberger, CEO of KDS.
“Galileo SpecialAgent is a next-generation corporate travel management solution that provides the support and assistance corporations and their travel agents require when dealing with complex corporate travel policies. The advanced features of this user-friendly product ensure that the traveller, corporate travel manager and travel agency are able to make more informed and cost-effective decisions throughout the entire travel process,?Esaid Gordon Wilson, executive vice president and managing director for Galileo’s Europe, Middle East and Africa (EMEA) region. “With efficient corporate and business travel management increasing in importance in today’s travel industry, Galileo has produced a truly pan-European product that further simplifies the electronic booking experience while integrating travel preferences and adaptability based on the needs of the customer or end user. SpecialAgent will now join Galileo’s comprehensive suite of corporate solutions, each tailored to meet the diverse needs of our customers worldwide.?E
Galileo SpecialAgent allows either the travel agency on behalf of the corporate customer, or the corporate travel administrator or manager, to set up company and personal profile information together with policy details. The policy can be set to accommodate such guidelines as travel class options dependent on route, preferred carriers, hotel and car suppliers, room rates and car types. SpecialAgent will also enforce employee compliance to the policy guidelines across different work groups and locations. All parties involved in the travel management process are linked in real-time to the same information, and the travel agency, corporate travel manager and the business traveller are able to access the same up-to-the-minute, reliable information when booking or changing travel reservations.
About Galileo International
Galileo International is a global technology leader. Its core business is providing electronic global distribution services for the travel industry through its computerised reservation systems, leading-edge products and innovative Internet-based solutions. Galileo is a value-added distributor of travel inventory dedicated to supporting its travel agency and corporate customers and, through them, expanding traveller choice. A subsidiary of Cendant Corporation, Galileo is headquartered in Parsippany, New Jersey, USA, and has offices worldwide.