UK budget carrier easyJet has reported a hefty increase in passenger numbers for November.
90.1% of all seats sold are now booked via the Internet, up from 79.4% for the same month in 2000. The figure represents the number of initial seat sales sold via the easyJet Internet site as a percentage of total initial seat sales. Initial seat sales exclude cancelled and amended seat sales.
Both passenger numbers and load factors are up, with 690,928 ‘earned seats’ flown by easyJet. Earned seats include seats that are flown whether or not the passenger turns up because easyJet is generally a no-refund airline, and once a flight has departed a no-show customer is generally not entitled to change flights or seek a refund. Earned seats also include seats provided for promotional purposes and to easyJet staff for business travel. November 2000 had 498,796 earned seats reported. The load factor was 85.18%, up from 79.4% twelve months ago.