TeleMatrix Inc., a leading world-wide provider of telecommunications products and services, announced that Hilton Hotels Corp. (NYSE: HLT) has endorsed TeleMatrix as a supplier of guestroom telephones and support services for all Hilton brands owned, operated or franchised in the United States.
Under the terms of its agreement with Hilton Hotels, TeleMatrix provides guestroom telephones from its Marquis product line, including the EuroTM Series, as well as an industry-leading comprehensive package of support services, including: factory preprogramming, custom faceplate printing, and a five-year unlimited warranty on all sets.
In addition, Hilton Hotels` properties benefit from TeleMatrix`s PriorityCareTM Customer Service Program—which ensures that customers are taken care of proactively, courteously and comprehensively through every step of the process—and the company`s morePhoneTM Overage Program, which automatically gives clients placing orders for more than 100 phones additional units for free.
Each property can customize its TeleMatrix telephones to meet the specific needs and expectations of its guests and the unique needs of its guestroom décor. Logos, custom colors, international symbols, and dialing information can be printed on the telephone faceplate—allowing guests easy access to hotel services, making ordering from individual profit centers such as room service and on-site stores more convenient, further driving incremental revenue.