Based upon the latest available figures for corporate managed online travel booking, e-Travel, Inc. reports that its customers enjoy the highest average utilization rate - 23 percent - in the industry.
This figure represents an increase of more than 100 percent from a year ago, and is double that of the nearest competitor. The e-Travel Account Consulting and Expert Services (ACES) program, the company`s complete offering of customer-focused initiatives, plays a significant role in driving these impressive usage figures.
e-Travel customer SouthTrust Corp., a leading financial holding company, has experienced growing utilization rates since the completion of its April rollout - 42 percent in August, and growing each quarter. Additionally, SouthTrust has reduced travel agency head count, resulting in substantial cost-savings. SouthTrust credits this success directly to e-Travel`s ease of use and superior customer service and support. All e-Travel customer programs are designed to set new levels of technology adoption within a company`s managed travel program.