Site Enhancements Make Travel Planning Even Easier on AA.com

Just in time for the holiday
season, the American Airlines Web site, AA.com, offers helpful site
enhancements to make travel planning easy, including the addition of a new
Travel Information Center.  Found on the AA.com homepage, the Travel
Information Center provides the latest news, tips, and requirements for air
travellers.
 
“Now more than ever, families and friends feel a need to visit with one
another,” said John Samuel, vice president of customer technology for
American.  “Our great fare sales, bonus mile offers and the recent updates to
AA.com`s home page provide visitors with a faster, more convenient place to
plan and shop for all of their holiday travel needs.”
 
In addition to the Travel Information Center, AA.com added several new
site features, including:
Award Booking
AAdvantage(R) members now can book the most popular award, the 25,000-mile
PlanAAhead Award, in one easy online transaction.  In addition, members will
receive the standard online booking bonus of up to 1,000 AAdvantage miles when
they use the award-booking feature on AA.com.
Net SAAver & Special Offers(SM)

AA.com`s newly expanded Net SAAver & Special Offers section features a
bigger, better selection of everything from low fares to the latest bonus mile
offers, discount vacation packages, special promotions and sweepstakes.
The specials change frequently, so visitors should
bookmark the page and check back often to find the best Net SAAver & Special
Offers.

 
Flight Status Notification

  Whether flying out of town or picking up a family member or friend from
the airport, customers can ensure they are where they need to be, when they
need to be there with AA.com`s new flight status notification tool.  The
feature provides proactive notification of American or American Eagle flight
arrival or departure time, as well as gate and baggage claim information.
Delivery options include voice message via phone, or text message via e-mail,
alphanumeric pager, text-enabled wireless phone or personal digital assistant.


Car & Hotel Booking

In addition to booking air travel, busy travellers can now make car rental
and hotel reservations on AA.com.  The site offers more than 40,000 hotel
properties and most major national car rental companies.  As an added
incentive, customers can enjoy special negotiated hotel rates in more than
300 major domestic and foreign locations. 
Destination Guide and Weather Updates

AA.com also offers maps, driving directions, weather updates and travel
information for almost 200 destinations worldwide.  Site visitors can
customize their travel information by selecting a destination and then
choosing to receive information on sights, dining options and activities, as
well as smart travel tips. 
About AA.com

The award-winning American Airlines Web site, www.aa.com, is recognized
as one of the largest e-commerce sites on the Internet (Media Metrix).
AA.com was recently named one of Yahoo! Internet Life`s “10 Most Popular Travel
Sites,” and ranked as one of Smart Business magazine`s 2001 SMART BUSINESS 50.
For customers who log in with an AAdvantage(R) Travel Awards Program number
and password, AA.com offers personalized news, information and specials,
including Net SAAver & Special Offers(SM), the best place to find fare
specials, AAdvantage bonus offers and discounted vacation packages online.  In
addition, the site offers online management of AAdvantage accounts, award
booking and proactive flight-status notification by voice and text message via
a variety of communication platforms.
The world`s largest carrier, American Airlines is celebrating its
75th anniversary in 2001.  Together with its regional affiliate, American
Eagle, American serves more than 240 cities in more than 50 countries and
territories with more than 4,100 daily flights.

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