Dolphin Dynamics Ltd, developers of Dolphin for Windows, the leading edge office automation system for travel agencies, have announced the immediate availability of a new Viewdata module offered in partnership with Multicom Products Ltd.
The new product, aimed at the retail travel market, is particularly suited for those agencies that want to reduce the time and cost of searching through Tour Operators systems to find the right holiday for the customer and for those agencies who want to minimise the need to make lengthy phone calls to tour operators.
Automated logins and simultaneous real time searching of up to 4 Tour Operators systems from one search screen, reduces search times and increases productivity. A regularly updated database of not only Lates offers but also full season holiday availability is also included and search results are linked directly to the Tour Operators database so that by clicking on the holiday found, the user is taken directly into the relevant booking screen.
The Dolphin back office can then capture all the details of bookings made without the need for any manual data entry. The product is extremely easy to use and no knowledge of Viewdata formats are required because Viewdata is front-ended in an easy to use windows environment and the user can just click and select the product that he/she is interested in, without even having to look and understand the underlying Viewdata screen. All updates are detected and downloaded automatically by the software, without forcing the user to worry about downloading and keeping scripts up-to-date for the Viewdata searches and modules to work.
Essentially, this new module is very affordable. For a low monthly fee, any size travel agency can have access to this sophisticated Viewdata product and be able to effectively compete in the marketplace.
Simon Wakeford, Project Manager for the Dolphin Viewdata Platform says, “By giving Viewdata an intuitive windows look and feel, Multicom and Dolphin are providing a product that is both easy to use and has great performance and reliability.” Dolphin Dynamics President, Roberto Da Re says, “With the continuous need to increase productivity it is important that travel consultants have access to complete information as fast as possible at an affordable cost. This new module provides just that: instant information access and ease of use, so that consultants can focus their attention in selling to the customer not in using systems! I am also convinced that the relationship with Multicom, an expert in Retail Travel systems, will allow Dolphin Dynamics to constantly evolve and expand Dolphin`s offering for its retail customer base.”
Multicom`s General Manager, Chris Nourse stated “This new technology enables any sized organisation access to the most powerful front / back office integrated systems normally associated with the largest retail chains. The new data feeds from Multicom to enable Travel Agents access faster than ever before with live costing on viewdata from a single click of the mouse.”