AA Awards Bookable Online.

30th Oct 2001

AAdvantage members can now book air travel and customized vacation packages using their frequent flyer miles on AA.com and AAVacations.com.

On AA.com, AAdvantage members now can book the most popular award, the 25,000-mile PlanAAhead Award, in one easy online transaction and they will receive the standard online booking bonus of up to 1,000 AAdvantage miles for all bookings, including award bookings made on AA.com. For a limited time this award is available for only 15,000 miles.

“An award-booking capability was one of the customer requests AA.com received most often. We are pleased to deliver this much-anticipated product to our AAdvantage members, American`s most loyal customers,” said John Samuel, vice president of customer technology for American. “Our award-booking feature currently allows members to claim our most popular award.”

AA.com`s award-booking feature can be used for air travel on American Airlines or American Eagle to destinations within the U.S. 48, Alaska or Canada. Reservations made through the award-booking feature must be booked at least five days in advance of the trip. A ticket-expediting fee applies when tickets are issued less than 21 days prior to departure.

Online booking of customized vacation packages online using Aadvantage miles is now available, too! AAdvantage members simply visit AAVacations.com, where they can select from more than 1,500 hotels, car rentals or transfers, sightseeing trips, theatre tickets and other activities. When they reach the payment page, members can click on AAdvantage Vacation Award, enter their AAdvantage number and password and follow the screen prompts. Also, AAdvantage miles can be combined with a cash co-payment or used to purchase a gift certificate.


“We are very excited about offering vacation awards online,” said Dan Westbrook, president of American Airlines Vacations. “Now, any AAdvantage member can design the perfect vacation, and we will deliver it as a reward for their loyalty. This is a significant enhancement to the benefits we offer these frequent travellers.”







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