Hotwire has chosen Totality Corporation`s 24x7 site monitering services to help ensure superior performance and operational efficiencies for its e-business.
Totality`s site monitoring service, ManageWare Standard, will supplement Hotwire`s current processes to ensure that consumers can access the site 24x7 and the site is reliable and responsive. This is certainly a key requirement in the highly competitive online travel market. The Web site is designed to give flexible leisure travellers a simple and easy way to find the best deals on airfare, hotel rooms and rental cars. Launched in October 2000, Hotwire is one of the fastest-growing travel Web sites. Four million users were registered in the first nine months. (www.hotwire.com)
“In today`s highly competitive e-business environment, Hotwire understands that it`s critical to ensure site reliability,” said Michael Carrier, Chief Technology Officer of Totality. “With Totality`s 24x7 site monitoring service, Hotwire can focus on their core business of attracting and retaining consumers versus worrying about day-to-day site operational issues such as monitoring.”
Totality is a leading provider of Application & Infrastructure Management (AIM) services for high performance e-business sites requiring mass customization. Totality clients include Global 2000 companies and fast growing Internet companies. Totality provides a range of services from infrastructure development to ongoing site management and operations. The San Francisco-based, privately held company was founded in September 1999. The senior management team and founders include executives from EDS, Fort Point Partners, AOL/Netscape, IBM, Viant, Oracle and Sun Microsystems.